BO
bernice O
Active since Nov 2012
2
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0
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Reviews
2 reviews1 month ago
Poor customer service
I ordered and paid for a smart watch at the beginning of April 2026, only to be told that the watch price had increased and they had incorrectly invoiced me . I sent all the banking details through to them on the 8th April and today is the 18 May and Im still waiting for my refund! Why does this company have such poor refund policy and work ethic . When they require payment they message you and tell you the item is going out of stock etc but to get back my own money , it’s like Im begging every day . Do better ! Your products are such bad quality . I bought a clothes hanger to hang up and shoes abd it collapsed . It falls over even when there’s nothing on it , did you refund me no. Did I send you a video yes, did you ignore me yes. Why did I buy again because I will always give a company a second chance but not again!
0 replies
22 months ago
Bad service, bad communication
I renewed my lease for the 1st August 2024 in June 2024 . The renewal fees and the deposit were paid into the account on the 3rd July 2024 and the rent for August paid on the 31 July 2024 . This morning I had nothing less than 10 calls from Shamima who does her job shockingly bad . Before you send a letter of demand you should check your bank statements , surely there is a way to track money coming into your account as you think I didn’t pay my rent or the fees and you invoice me a total of R9700 odd when all the monies have been paid in a month In advance and the rent on the last day of the month as it should be . When I pay my rent on the 25 th , I dnt receive numerous calls as to why I paid early but when I pay on the 31 st I get a letter of deman ??? Bad service and then you harass me before checking your facts! Do better Wakefields , I’m a tenant going on for the second year and this is how you treat good tenants! Pathetic!
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