KM
Kevin M
Active since Nov 2012
7
Reviews
0
Industries
Reviews
7 reviews6 months ago
Paid in Full, Still No Delivery – Misleading Stock, Silence, and Empty Promises
I placed and paid for my order on Tuesday, 24 September 2025, for an Antec VCG300 ARGB case that was clearly listed as “in stock” on GD Technologies’ website. Payment was confirmed immediately. Only after I followed up did I discover that the item was not in stock at all — not even in South Africa. From that point forward, I had to chase every single update myself. At no stage did GD Technologies proactively communicate delays or provide accurate timelines. Instead, I was given vague, shifting explanations that changed from one day to the next. Timeline of Events - 24 September (Order & Payment): Paid in full for the Antec VCG300 ARGB case, listed as “in stock.” - 26 September (WhatsApp): Told stock would arrive Monday or Tuesday the following week. - 29 September (WhatsApp): Followed up — told stock was “confirmed” but not yet at their warehouse. - 30 September (WhatsApp): Told stock was “in the country” but still not delivered to their warehouse. No tracking or ETA provided. - 1–2 October (WhatsApp): Still no progress. I had to message multiple times in a single day just to get vague “waiting” responses. - 3 October (WhatsApp): Told they were “waiting for the logistics company liable for the shipment” and that no delivery date had been promised. Later that same day, told the unit had been shipped from China but not yet cleared at their warehouse. Only once cleared would they provide a tracking reference. - 3–7 October (Email escalation to management): Contacted their manager, Godknows (info@gdtechnologies.co.za). On 3 October, told stock had “arrived in the country but not yet released” and that dispatch would happen “today, Monday, or Tuesday.” On 7 October, told stock would be “released by Friday,” but even that came with uncer*****y due to their relocation. Despite multiple polite, professional emails requesting courier details, tracking, and a firm ETA, I received no concrete answers. - 6–9 October (WhatsApp): Continued follow‑ups from me. Still no tracking, no confirmed dispatch, only vague promises. - 9 October: As of this date, still no tracking number, no confirmed dispatch, and no proactive communication. - 10 October (Friday, 15:14): Absolute silence from GD Technologies. No dispatch, no tracking, no refund. I had to send a final message requesting a refund and informing them that I will escalate through my bank (FNB dispute/reversal) and proceed with public escalation. Independent Verification To ensure this wasn’t just a supply chain issue, I contacted other retailers: - Soundtech (9 October): Confirmed their supplier had no local stock of the Antec VCG300 ARGB. - JustBuyOnline (9 October): Confirmed their distributor had 50+ units available at the same time GD Technologies was claiming “in stock.” This proves GD Technologies misrepresented stock availability and accepted payment without the ability to deliver. Why This Matters This is not just about one delayed order. It’s about trust and accountability. A business that: - Lists items as “in stock” when they are not, - Accepts payment without the ability to deliver, - Ignores customer follow‑ups, - Provides no proactive updates, - Shifts explanations daily, …is not a business that deserves anyone’s money. My Experience in Summary - Transparency: Website listed stock that didn’t exist locally. - Communication: No proactive updates, only vague replies when pressed. - Accountability: Shifting explanations with no firm timelines or tracking. - Integrity: While I was still waiting for my already‑paid‑for order, the same case was later advertised on their site at a lower price. Final Word As of 10 October 2025, I am still waiting. No tracking number. No confirmed dispatch. No refund. Just repeated delays, silence, and empty promises. I have now formally requested a refund. If this is not processed, I will escalate through my bank (FNB dispute and reversal) and continue with public escalation. I paid upfront. I was patient. I followed up respectfully and consistently — via WhatsApp and email. In return, GD Technologies failed to deliver on the most basic aspects of customer service. I strongly caution others to avoid GD Technologies unless they can demonstrate genuine transparency and reliability. South African consumers deserve better.
0 replies
8 months ago
No Support from Skyworth South Africa for SoundBar Issue
I purchased a Skyworth SS586 SoundBar in January 2025 from Makro Vanderbijlpark, South Africa, to use with my Skyworth 75Q7700G TV. While the soundbar works well initially and allows volume control via the TV remote (HDMI-CEC), it consistently goes into sleep mode after about 20 minutes of inactivity. When I resume playback, the soundbar often fails to resync with the TV unless I physically disconnect and reconnect the power. I’ve checked the manual and remote, and there’s no mention of firmware updates. The soundbar does have a USB port, which suggests firmware updates might be possible. I reached out to Skyworth South Africa via their website contact form and multiple social media platforms (Facebook and Instagram) to ask about firmware support and how to resolve this issue. To date, I have received no response whatsoever. This lack of support is unacceptable for a brand that sells smart home entertainment products. Customers deserve timely and helpful responses, especially when dealing with technical issues that affect usability. I am requesting: Confirmation on whether the SS586 SoundBar supports firmware updates. Instructions on how to check and update the firmware. A fix or workaround for the sleep/resync issue. If Skyworth cannot support its products properly, I will be forced to reconsider future purchases and advise others to do the same.
0 replies
8 months ago
No Support from Skyworth for SoundBar Issue
I purchased a Skyworth SS586 SoundBar to use with my Skyworth 75Q7700G TV. While the soundbar works well initially and allows volume control via the TV remote (HDMI-CEC), it consistently goes into sleep mode after about 20 minutes of inactivity. When I resume playback, the soundbar often fails to resync with the TV unless I physically disconnect and reconnect the power. I’ve checked the manual and remote, and there’s no mention of firmware updates. The soundbar does have a USB port, which suggests firmware updates might be possible. I reached out to Skyworth South Africa via their website contact form and multiple social media platforms (Facebook and Instagram) to ask about firmware support and how to resolve this issue. To date, I have received no response whatsoever. This lack of support is unacceptable for a brand that sells smart home entertainment products. Customers deserve timely and helpful responses, especially when dealing with technical issues that affect usability. I am requesting: Confirmation on whether the SS586 SoundBar supports firmware updates. Instructions on how to check and update the firmware. A fix or workaround for the sleep/resync issue. If Skyworth cannot support its products properly, I will be forced to reconsider future purchases and advise others to do the same.
0 replies
14 months ago
Shifting blame - Delivery took forever!
Hi, I would think hard before buying from them as everything in the store is only for show. They keep nothing in stock. Everything is in their 'Warehouse'. We walked in on a Friday and by next week Thursday our order status is still in 'Processing Order'. The lady in the store said should take no longer than 3 days. 4 Working days and no change on our order. Fanie (Delivery Manager) states it's the warehouse. So we spend the money and now we wait. Also, no option to arrange your own transport. I will most likely not buy from them again.
53 replies
14 months ago
Shifting blame
Hi, I would think hard before buying from them as everything in the store is only for show. They keep nothing in stock. Everything is in their 'Warehouse'. We walked in on a Friday and by next week Thursday our order status is still in 'Processing Order'. The lady in the store said should take no longer than 3 days. 4 Working days and no change on our order. Fanie (Delivery Manager) states it's the warehouse. So we spend the money and now we wait. Also no option to arrange your own transport. I will most likely not buy from them again.
53 replies
89 months ago
Bad service
So I submitted a line move on the 13th of December. Called each day to ask the status with the same answer each time. The order is still with our Network team. On the 28th of December I phone in again when the person I spoke to said there was a note made on the order on the 13th stating there is no infrastructure in place for landline even though I have a landline in the house. The lady that lived in the house before we bought it and moved in used the line. I only need the landline for my ADSL. I requested for a technician to come and check and now I am still waiting..
0 replies
117 months ago
Overbilled
<p>Hi,</p> <p>Can some one please help me in understanding why my account is billed at R609? I always pay my Voice line of R180.70 per month but for some reason I am being billed R609?</p> <p>Where are these extra costs coming from?</p> <p>I have send 2 mails asking for some feedback but nothing.<br />I don't thing I am responsible for any extra costs as I all ways pay my bill.</p> <p> </p> <p>And still telkom has not replied.</p>
346 replies
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1 Star
5 (71.42857142857143%)