NN
Neo N
Active since Nov 2012
2
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2 reviews51 months ago
RUDE MANAGER HENDRICKS
I called Mike Kitchen this afternoon and a man by the name of Hendrick answered the phone. I informed that Malva pudding hasn’t been on the Uber East menu since January and that I had to phone the restaurant a few weeks back to inform them of this issue. I further told him how the manager on that day suggested I should place an order for a Malva Pudding by ordering a milkshake and making a note that it was for Malva pudding. Thereafter Hendricks and I then agreed that I should place my order in the same manner and add my name next to the note. Uber East eventually delivered the order however it was a milkshake and not Malva Pudding as per our conversation. I was utterly disappointed and I then phoned Hendricks and asked him what went wrong. Instead of apologizing he said I was being rude. I told him that I’m angry but I have not used one rude word on him and that he should at least apologize. He subsequently hung up on me. Indeed I’m angry but I did not use one word to belittle him hence he couldn’t point out one word which was belittling. If Hendricks hates being held accountable for his actions then he is in the wrong profession and accordingly he should not be handling customers queries. His actions towards me were rude, condescending and repulsive. Had I been a White male or female calling this Hendricks guy out then his response would have been different and he would not have hung up on me, but how dare a Black female call him out?!!!
0 replies
134 months ago
Appauling service and bad product
Hello Peter<br> <br> 20mins ago I ordered corn from Nandos Centurion Lake and I went to pick up my corn...during my wait, I told the lady that I've decided to sit and eat there. Her response was: \for corn?"with such deaming attitude and my response was yes. She then told me that it was already packed and I asked me to pass me a plate and she asked me to go around and get it myself...whilst all this is taking place"
76 replies
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