AK
Annelize K
Active since Dec 2012
2
Reviews
0
Industries
Reviews
2 reviews2 months ago
Prepaid 24
The lady was more than helpfull.Assisted well and helped properly.
53 replies
17 months ago
Extremely Poor service
Good day We have a Wifi service provider called press connect in Middelburg Mp, which, they use Zoom fibre.Our internet went off at 10: 00 am 23/11/2024, i did report it immediately, which press connect confirmed that they will log a ticket with zoom to get it sorted out. Press connect also said a technician will phone me to get to our premises, that was at 16:21, up until now 19:10, nothing has been done, or sorted out, Why must we Pay for a service that we cant have use off????Our neighbour, which is on the same yard, also get wifi from zoom, and she does have internet.This is really the poorest service ever.In have been sending whatsapp messages to press connect to get it sorted out, on 16:26 was the last message, i received from them.They supposed to have a 24/7 support line, but they don't give feedback regarding the problem.Good day We have a Wifi service provider called press connect in Middelburg Mp, which, they use Zoom fibre.Our internet went off at 10: 00 am 23/11/2024, i did report it immediately, which press connect confirmed that they will log a ticket with zoom to get it sorted out. Press connect also said a technician will phone me to get to our premises, that was at 16:21, up until now 19:10, nothing has been done, or sorted out, Why must we Pay for a service that we cant have use off????Our neighbour, which is on the same yard, also get wifi from zoom, and she does have internet.This is really the poorest service ever.In have been sending whatsapp messages to press connect to get it sorted out, on 16:26 was the last message, i received from them.They supposed to have a 24/7 support line, but they don't give feedback regarding the problem.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)