Active since Dec 2012
1. refused to furnish a breakdown of costs on quote "the breakdown of costs will not change the total price of the quote" 2. over promise re: time & under deliver - work quoted for 4 days took 5 days to be completed over a 2 week period 3. quote vs work was not met - quote remove & replace ceiling boards, they broke & patched the ceiling boards 4. refuses to take ownership for any additional costs incurred e.g. accommodation due to their inability to complete work 5. they do not have any bad reviews on their website because they threaten people to take back reviews down
My kids went to KFC Florida Road, Durban on the 04/10/2024. They purchased the Jalapeño Chips via the kiosk. Upon returning home they found a few scattered chips in the box. They immediately sent me a Pic and I went online and logged a complaint to the KFC complaints department. 10 days later and we still waiting to be contacted. What urkes me is that I have purchased these chips on many occasions for my kids from the same kfc store and have never had an issue....those treacherous kfc staff saw that these were kids and decided to take advantage of the situation and rob these boys. I am beyond sick at the caliber of kfc staff members.
Hi Team PNP. I was super embarrased this evening when I was refused the special of 2 x 400g feta cheeses at your Florida Road, Durban store. From what I understand from your advert, the options offered is as per below 2 x 400g President feta for R75 or 2 x 230g President cream cheese for R75 or 1 x 400g President feta and 1 x 230g President cream cheese for R75 According to your store manager it is only the 1 x 400g President feta and 1 x 230g President cream cheese for R75 The operative word used is or in your advert. Please stop false advertising as this was highly embarrassing for me. Regards. Unhappy customer. Saloshni
I honestly wish I had been put through to Sakile and Collin when i initially called to review my policy premium. Both gentlemen were very helpful and amazing. If ever I do come back to Miway, it will be because of Collin's service. He is truly a gem to the Miway family and I am sad to have to leave Miway because of the current economic crunch. Saloshni.
Last week I received my anniversary renewal schedule from Miway. I was not happy with the increase in premiums & I contacted the call center for a review of costs. I was assisted by Shaun who was super professional, clear & listened to my concerns. Due to the nature of my query Shaun had to transfer me to a supervisor. I was put through to Nokhuthula who greeted me by name ?. She was friendly, well informed of my query & proceeded to assist me immediately. I was very pleased with the assistance I received from Miway. I will definitely be staying with them ?. Give Miway an opportunity to quote you & you will not be disappointed.
My car battery ran flat. I called Miway & was greeted by a very professional agent by the name of Lethabo Hlabyago. She was clear & quick to take down my details & attend to my problem. She didnt waste time keeping me on the phone. The phone called was immediately follwed by sms's that help was on its way. Not even 10 minutes later Robert had called me up to confirm that he is on his way to me. I barely got to put my phone down before i was contacted again that he was at my gate to assist me. Robert started my vehicle & assessed my battery & advised that i should consider changing it soon. He was professional & efficient. Lethabo did a follow-up call later that afternoon. I so appreciated her concern in her voice. Lethabo & Robert are true gems to their employers. I have never experienced such efficiency in my life & i can confidently say that my relationship with Miway will go a long way if i continue receiving such good service. To Lethabo & Robert .... keep up your excellent customer service.
On the 29/01/2021 I did an online order for delivery on the 02/02/2021 between 10am & 1pm. On the 02/02/2021 about 9am, Woolies sent me a message stating that deliveries will be delayed by an hour & if I wish to change the delivery times, I should contact them. This was a birthday present for a friend that was being delivered to her place of work so I assumed there will be people on site to receive the delivery. The evening of the 02/02/2021, I received confirmation that Woolworths took their payment & assumed delivery was complete. I phoned my friend to ask her if she liked her gift & she said no delivery was received. Taking in to consideration the delay with deliveries, I thought oh well Woolies will deliver the next day - this did not happen. On the 04/02/2021 I called Woolies re: why my order wasn't delivered & they advised that they attempted to deliver very late on the 02/02/2021 & nobody was on site. Due to Covid my friend is only 2 days a week at the office, so I asked Woolies to change the delivery address & furnished them the new details-Woolies called Umhlanga branch to confirm if they delivery to Mount Edgecombe & the Umhlanga branch confirmed they will do the delivery the same afternoon. Woolies called my friend to confirm if she was home & she said yes. She waited for the delivery & nobody pitched. On Sunday she politely informed me that she waited for Woolies the entire of Thursday afternoon & Friday & nobody pitched (second time round I was embarrassed). I called Woolies on Monday the 08/02/2021 & was informed delivery did happen & Regina(my friend) signed for it. I called her up immediately & she advised no delivery received. I was furious by now & called back to Woolies online dept & demanded I want a copy of the proof of delivery & was informed it will be emailed to me. I waited on Tuesday & nothing came through. On Wednesday the 10/02/2021 I called Woolies again demanding I want a copy of the proof of delivery & was advised they cannot furnish me this because delivery did not happen. By now I was more than furious, I was put through to Thobile at the Umhlanga branch who put me in contact with the person who handles online deliveries & the gentleman promised me he will ensure delivery happens on the 11/02/2021-he went on to advise that should the flowers I ordered not be available, he will call me to confirm the replacement bunch that will be sent. I waited on Thursday morning & no call - I called in the afternoon & demanded to speak to Thobile who refused to take my calls. I left her numerous messages to contact me & this did not happen. Woolworths service sucks totally & they are a bunch of thieves & liars - they took my payment without delivery, lied that delivery happened & then could not give me proof -I am besides myself & frustrated as I had to make more than 10 calls for a delivery that has still not happened & the bunch of incompetent's at Woolworths couldn't give a continental shid
I would recommend Sean from Thompson Motors in Shelly Beach to any one buying a new car. My dad bought me a car from the mentioned dealership in Feb this year and to date Sean has delivered the most friendly and professional customer service ever. It's hard to get good customer service on the South Coast but Sean has gone above and beyond to ensure that I can enjoy my new car. Keep up the excellent <br> service Sean, you are indeed a gem to your employer. May your outstanding service not go unnoticed.
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