Active since Dec 2012
I was in a motor vehicle accident yesterday, which is obviously always a devastating experience. But, the service and caring support I received from Fezzy Ndumela assisted me greatly as I was in disbelief at what had just happened and had no idea where to start! She remained in contact with me to make sure I was assisted on-site with towing of the vehicle and advising what information I needed to obtain from the other driver. Fezzy made a follow-up call a bit later to check on me and assist with rental car arrangements. As she promised I was called first thing this morning to finalise the arrangements. Very happy with the service we received and very glad we are with Discovery Insure! Thanks Fezzy you are a gem!
We booked at the Langlaagte location yesterday and WOW what a pleasure!! Pity a more friendly official couldn't be booked but security was superb and so efficient nonetheless! We were done in about 45 minutes, the BEST part was not having to wait in the LOOOONG payment queue. Thanks for a wonderful system and will definitely refer others to the service..