Active since Jan 2013
I would suggest seriously reconsidering rental of a property, if administered by their Managing Agents. On cancelling our lease outside of the fixed term; and in accordance with our lease, our Landlord in conjunction with our Managing Agent attempted to ********ly penalize us with a two-month cancellation penalty. Legally, this no longer app**** to us, as the fixed-term period had since lapsed. In outlining that our deposit was legally and rightfully due back to us, we received personal insults of an appalling nature from both our Landlord and Managing Agent. Yet, we were simply following the prerequisite legal requirements as outlined by the Consumer Protection Act and Rental Housing Act and holding them both accountable. We eventually sought legal advice, which is when we finally received confirmation that our deposit would be returned. However, the Managing Agent and Landlord then unreasonably billed 'damages' against our deposit. At this stage, exhausted from the back and forth, we finally relented, in order to avoid would would certainly become a lengthy and ugly legal battle. We stand by the fact that we left the property in an impeccable condition, far better than that in which we found it. Appears that pointing out due legal process, did not sit well with either our Managing Agent nor Landlord.
This incident took place at the Pick 'n Pay Family Store in Van Riebeeck Park, Kempton Park at 10:20 this morning. The cashier who performed my transaction was: Thandiwe Baloyi. I had completed my shopping and was at the till checking out, when a female customer came up behind me and proceeded to place her two items in amongst my items and then continued to stand, physically, in contact with myself. I made a request for her to please move back as I felt that my personal space had been invaded and that I was being made to feel especially uncomfortable. She then began to raise her voice and made a number of ****phobic and religious statements which would certainly amount to hate speech. I attempted to subdue and calm the situation, continuing and completing my transaction. Due to the comments, she was making, the security approached and asked us to leave the store, I agreed, requesting if I might be able to speak to the store manager so that I could formally report the incident. However, I was told that that would not be possible as the manager was busy at the time. I would like to request a copy of the CCTV footage, as I know the store makes use of this media for security reasons, as I would like to submit it to my lawyers in order to consider laying a case against the lady involved.
This is less of a complaint and more of a means of bringing to attention an incident that occurred at your venue yesterday. <br> <br> On Sunday the 14th Feb. My partner and I came to your establishment. We were charged entrance and made our way to the bar. <br> <br> Whilst waiting, a visibly drunken individual approached and made some horrific statements about our lifestyle. <br> <br> My partner and I were being very respectful to the crowd and we generally show little affection in public, because of our understanding of the fact that some may not agree. <br> <br> Regardless, we left approx. 10 minutes after entering your venue and have vouched never to go back. We have been coming since the opening of the establishment and feel it no longer is a place we can be comfortable and enjoy ourselves. The person responsible was slurring and visibly drink, and should have been asked to leave or removed. Especially since there was a charge for entrance and so the loss was entirely ours.
Last weekend, I withdrew an amount from at ATM, received an SMS to say that the transaction had gone through, but the ATM did not dispense the amount. <br> <br> I've been to Brooklyn branch and laid an formal enquiry and have waited a week and still haven't received any communication regarding the return of lost funds to my account. <br> <br> I have phoned the helplines and had calls dropped in my ear. As a student I will strongly take this into account whether or not I choose to bank with ABSA in the future. <br> <br> Clearly they do not care when money goes missing due to their own processes. I've also tried dealing with Greenstone branch, who I would never recommend because of the excuses and incompetence I've dealt with.
This afternoon I stopped past the drive through for two cone ice-creams. I specifically requested that they each have a flake in. I was billed and charged accordingly. I then proceeded to the collection window where I took hold of my ice-creams and drove off. Only to later realize that they hadn't put the flakes in. I checked my slipped and I was charged for them, so why were they not in my cones? I feel as though because this branch deals with a number of students that my previous complaints haven't been taken seriously. I am still a paying customer and should therefore be treated as such.
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