Active since Feb 2013
I bought Lancewood double cream plain yoghurt with a notation that it is Lanctose Free. Yet, the ingredients include full cream milk, pasteurised cream and lactase emzyme. This seems to be a **** as the lactase is surely derived from lactose. Secondly, how can they claim that milk and cream have no lactose in them?
The company advertised imported,, orthopaedic Italian sandals for women, at a discounted price of R895.00. When the order finally arrived, the sandalls were in packaging from China and of inferior quality. They are not orthopaedic, not Italian, not leather and very poorly made. The fit is altogether wrong and the soles are so thin I can feel the ground undeneath my feet. I could have bought them at a local low cost shop for R59.95. I tried to go back on line to return the product. The website and email had been removed and the email acknowledging my order came from a no-reply Payfast site. The company who took the money is called Redcube Investments. I tried in vain to contact anyone, and in desperation, contacted Shopify, who were the web hosts. They must have contacted Caple Boutique, who eventually responded saying that I wanted to return the shoes I would have to cover the costs and the suppliers were in China. There was no offer of a refund as advertised initially. They then offered a "token gesture of goodwill" to give me a payment of 10%. When I tried to respond the email address is unknown. This company is a ****. Keep well away from them. Veronica Koning
Biddulphs Pietermaritzburg KZN branch recently moved our furniture from Underberg KZN to Montagu W Cape. From our initial contacts were received helpful and informed information. We were kept informed at all times regarding the removal date. On the day of the move the driver arrived early and he and his team packed the vehicle in record time. The driver, KHANYISILE, was exceptionally professional and pleasant and he delivered the load on the stated day with no delays or problems. The move went very smoothy and I would recommend Biddulphs for any move you require. Veronica Koning
I made 8 bookings with Booking.com on 4 June 2023. I noted that I wished to pay later at the establishments. I received confirmations for all the bookings. On 5 June 4 payments were withdrawn from my bank account and on 19 June a further booking was withdrawn. This is totally unacceptable. I feel this is false advertising on Booking.Com's part. I doubt they would be prepared to pay any bank charges incurred as a result of these unscheduled payments. I would like to alert unsuspecting future customers to this practice. Brian Koning
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