HD
HEATHER D
Active since Feb 2013
4
Reviews
0
Industries
Reviews
4 reviews61 months ago
SUPERB AFTER SALE SERVICE FROM TELJOY
After my TV broke down I called Teljoy to please come and look at it and see if it could be repaired. I have received the most outstanding customer service from them including the provision of a loan TV. They are well worth the monthly maintenance fee I pay them. Thank you Teljoy I am delighted
53 replies
61 months ago
SHOCKING SERVICE FROM TELJOY
I have been a customer of Teljoy for at least 30 years now and pay an insurance fee to them each month to cover the TV I have now paid for in full. The TV has stopped functioning and I logged a call last Thursday to report it. I was told their technicians would contact me In 3-5 working days. So I spent a weekend without TV am sitting here waiting to be contacted. The are very quick to grab my installments each month but this is pathetic. I am sick and tired of this disgusting service., Their twitter account leaves no space for complaints, their call centre patronisingly refers me to their rules. Their service is atrocious
53 replies
65 months ago
Daylight Robbery Takealot
Charged me R150 more for a product than it is at Dischem-will never use them again
0 replies
67 months ago
Elite Electrical 24/7 Outrageous pricing
I needed electrical work done urgently after one of Eskoms power outages. As my phone battery was about to expire and I had no internet due to no electricity I had to call the first ones I found namely Elite t/a DKJ Plumbtec 24/7. The tech arrived after 8 and immediately started with the work saying something about EL cables. It was difficult for me to ask for a price as he was already busy with the work. Afterwards he gave me an invoice R 850 for tracing and locating my premises and R1850 for replacement of E/L. He told me he needed immediate payment and that I could do it by EFT. This was the first time he mentioned it-while he hovered over me in a rush, giving me the details I transferred the cash. He said he needed confirmation on his phone that it had been paid otherwise his boss would ......didnt catch that part. Then he left-R@2700 for 20 minutes. I called later for the price of the EL unit that was replaced, he mumbled something to the effect that it was not replaced but R1850 was what they charged for doing what he did.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (75%)