Active since Feb 2013
I bought a bottle of honey hoping it was a real honey, to my shock this morning, when I tasted it, its not a real honey but its a golden syrup, but the display is so convincing it even have honey comb, how else can you have fool an unsuspecting customer, I am so disappointed in this product and its maker, I waisted my last money thinking I was buying the right thing. If I wanted a syrup I could've gone straight to the syrup shelf. Mountain honey dos not deserve South African's hard earned monies, when I wanted to call them directly to lodge a complaint, there's no contact details on their bottle, how to reach them, on this day and age, nowhere to get hold of them, I want my money back so I can buy a real real raw honey. There's no email address as well.
I would like to commend the great service I received at Woolies Greenstone mall from Sipho Mpande, he listened very well to my query and he went out of his way to assist me, I left my original slip at the store the previous week so I wanted to return some items, Sipho was willing to go an extra mile to track the slip from the system even though it was time consuming he found it and was able to complete my query successfully and I was very happy with his effort because not everyday you get people who are so committed to helping people that way. Thank Sipho keep on doing your best. From Nombulelo Ngaleka-Jafta
We had a very bad experience at this Fu Li Hua restaurant, the waitress gave a very bad attitude, we tried to escalate the matter to the manager but no one came to come and resolve the matter, I got the sense that no one knows anything about customer service in that restaurant, because when we refused to be served by this rude waitress her name is Rose no one came until we were about to leave the place a guy called Martin came to attend us but he was unable to differentiate between meals that were given to us because as a customer you would expect that an employee would know what is infront of him. We were all dissatisfied and disappointed by all in that place. I suggest that all the staff go for customer service training or else that place will go down.
I recently received an excellent service from Renault Route 24, I got a great deal as well Trudie is the best. From the first day she welcomed very well and she gave all options that were open to me I felt like a princess the way she treated me, I took all my time and she never rushed me. I really had a great experience with her service and I wish her well for the future. Thank you Trudie we need more people like you.
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