MV
Michelle V
Active since Mar 2013
6
Reviews
0
Industries
Reviews
6 reviews14 months ago
Vodacom Fibre False Advertising & Antiquated call centre
Vodacom Fibre Department Vodacom Fibre Service Southbroom North & South KZN Good speed , communication and service for Fibre Installation. Wiring not glued properly to last, all falling down off walls. Used black wire not white, so sticks out like sore thumb! Fibre goes down every time Eskom goes down in our area which is weekly. No what's app line to chat or log faults. No app to log faults or get reference numbers. Only antiquated call centre where the minimum time to hold is 40.mimutes and no Guarantees you will even get a competent call centre agent or get cut off. Today Sunday 9th February the service is faulty cannot upload and speeds way under premium speed paid for. Entire Southbroom area being affected. I made a lengthy factual and constructive feedback criticism to manager Mr Malcolm Hardy on Thursday 6th February, voicing the COLLECTIVE dissatisfaction of Vodacom Fibres interrupted Fibre, when they advertised on their website UNINTERRUPTED fibre. FALSE ADVERTISING....ACCOUNTABLE? I am awaiting feedback this week. If I do not get satisfactory resolution and courtesy call back , I will like the rest of the Southbroom subscribers, on month to month have no option to move to Afrihost LTE who ***gy back off MTN but are providing quality uninterrupted service. Vodacom sit up and take note! You may have the Fibre Monopoly in this area but residents all talk to one another on our what's app groups. Your subscribers are going to drop off substantially in big numbers and you are loosing credibility completely as a BRAND! Best you jack up or your pocket is going to feel it and your annual salary increases or bonuses will fly out the window, as more and more new subscribers , read these HelloPeter reports and avoid jumping onto your Don't give a dam about our subscribers once they on board SHIP .... Humanity is tired of false promises and will not be loyal to.****s. Love up to what you BOLDY PROCLAIM or humble yourselves and only promise what you really CAN Fulfill. BIG is NOT BEST HONEST and Reliable best! We see zero replies to all your other complaints , so that in itself shows zero accountability! You WILL reap what you sow , you are not exempt from the consequences of your actions ...trust me on this! Arrogance is not powerful or attractive.
106 replies
76 months ago
Compliments on your Claim administrator Vanessa Padayachee Discovery Insure
Vanessa Padayachee Claims Administrator Discovery Insure handled our claim with Urgency, professionalism, and excellent open communication. Within a few hours, our claim was processed to our satisfaction and proactively. Highly recommend Discovery Insure for Comprehensive Insurance and claims handled with kid gloves and individualism. Well done to you Vanessa Naidoo you are a true asset to your organization. Well done!
61 replies
78 months ago
Phumla Magagula Broker Claims Consultant Discovery Insure
Phumla Magagula Broker Claims Consultant – Specialist ClaimsDiscovery Insure Discovery 1 Discovery Place, Sandton | P.O. Box 786722, Sandton, 2146 URL:www.discovery.co.za Phumla's service was OUTSTANDING! Professional, Efficient, Prompt and Helpful! She is a HUGE ASSET to Discovery and will go far Well done Phumla BRAVO
105 replies
84 months ago
FRAUDULENT DEBIT ORDERS ARE RIFE IN SA
An article from NEW 24 dated 6/March/ 2017 Fraudulent debit orders are rife in SA 06 March 2017, 16:04 Check your bank statements very carefully and very frequently, especially if you are in SA!! There are numerous unscrupulous syndicates that are exploiting a major loophole in our banking system. Anyone can process unauthorised "NAEDO' debit orders against your bank account! All they need in your bank account details and they are somehow managing to get this information, without your knowledge or involvement and no matter how careful you are with this information. Be especially on the lookout for a group calling themselves "Sagewise Life" who are processing unauthorised debit orders of R99 per month against many unsuspecting peoples bank accounts as we speak. They know that banks generally don't send their clients sms notifications for debits of less than R100 and hence they try to remain just under the radar. This is not restricted to only one bank either. None of the banks are able to stop it and will simply tell you that it is the account holders problem and that they need to sort out with these fraudsters. The banks simply have no answer to this, except to take no responsibility and to refuse to get involved at all. Most people don't check their bank statements and aren't aware of that they are being scammed and this is exactly what these fraudsters rely on. They are making tons of money simply by robbing people and nobody is prepared to do anything about it. Just look on "hellopeter.com" to see only a few of the many frustrated people who don't know who to turn to for help. So make sure that you look after yourself, to ensure that you don't become yet another one of their victims. 2017......Yet they are still stealing money from innocent and unsuspecting people? Authorities now need to get involved. Our banks forensics are now onto you and I suggest you all go and thoroughly check your bank statements back to Jan 2019 and beyond and if you see SAGEWISE 1 Debit order for R99, please go straight to your bank and get them to stop debit order and investigate with forensics and demand your money back. We need to stand collectively against this unethical corruption!
0 replies
84 months ago
Sagewise....not so wise! Fraudsters....Forensics is onto YOU!
This company debits amounts without authorization off your bank via debit order. In our case it was R99.00 since January and we did not pick it up, as banks only notify you of amounts R100 and over. I see other complaints where they call themselves Bdb Data Bureau ..... They reply to Hellopeter complaints by saying they are actin on other companies behalf. When they tell you to phone their number ********** 328 they give you the option 1 if its an unauthorised debit order and you press that and it goes to extension 6196 is currently unavailable. You then call back and hold for operator and the exact same thing happens...an automated voice solution tells you the extension 6196 is unavailable without even an operator answering the call and redirecting you. We have been into our bank and stopped the unauthorized amount from being deducted further and the company in ? is being reported to forensics, for further investigation. Our bank only offers a 40 day coverage so we are only getting one amount for May of R99 refunded. I hereby demand that this company refund the authorized amounts for JAN, FEB , MARCH and APRIL 2019....OR I will post your details all over FACEBOOK, TWITTER, LINKED ETC and make sure you never scam another unsuspecting, hard working human being again. DO NOT GIVE ME A FAKE NUMBER AS ABOVE TO CALL OR E-MAIL. I want your management to contact me via -email and make sure our R396 is refunded immediately into our Capitec acc that it was debited from illegally. To everyone else reading this, I suggest you thoroughly check your bank statements! In our case the debit order had the name SAGEWISE1 with a long ref number, then naedo Dr156......TICK TOCK .....Your time is running out! Reply with a contact number of a person with authority and no voice operated nonsense. I DEMAND MY MONEY BACK IMMEDIATELY! I am no fool and will not let this go and will make sure I let everyone know to check their bank statements for these R99 deductions...as you obviously are corrupt individuals who pry on the unsuspecting who don't get sms notifications from bank for amounts under R100 and don't thoroughly check their statements monthly. If you getting away with R99 a month from a couple of thousand or so Bank clients, you making lots of dirty money from hard working people and your FUN just came to a halt when you chose my husbands account to debit. I see loads of other complaints here on Hellopeter. People .....go check your statements dating back to January and further if need be, but ours began in January. Go to your bank and stop the debit order and report the matter of SAGEWISE illegal activity to their forensics department! DO IT TODAY.. SAGEWISE.....tick tock .....I am waiting for your e-mail and my refund ASAP....OR you haven't seen the END OF ME!
0 replies
84 months ago
Transaction Capital Solutions...Bdb ......also apparently known previously as MBD Unauthorised Debit Order Scammers
This company debits amounts without authorization off your bank via debit order. In our case it was R99.00 since January and we did not pick it up, as banks only notify you of amounts R100 and over. I see other complaints where they call themselves Bdb Data Bureau ..... They reply to Hellopeter complaints by saying they are actin on other companies behalf. When they tell you to phone their number ********** 328 they give you the option 1 if its an unauthorised debit order and you press that and it goes to extension 6196 is currently unavailable. You then call back and hold for operator and the exact same thing happens...an automated voice solution tells you the extension 6196 is unavailable without even an operator answering the call and redirecting you. We have been into our bank and stopped the unauthorized amount from being deducted further and the company in ? is being reported to forensics, for further investigation. Our bank only offers a 40 day coverage so we are only getting one amount for May of R99 refunded. I hereby demand that this company refund the authorized amounts for JAN, FEB , MARCH and APRIL 2019....OR I will post your details all over FACEBOOK, TWITTER, LINKED ETC and make sure you never scam another unsuspecting, hard working human being again. DO NOT GIVE ME A FAKE NUMBER AS ABOVE TO CALL OR E-MAIL. I want your management to contact me via -email and make sure our R396 is refunded immediately into our Capitec acc that it was debited from illegally. To everyone else reading this, I suggest you thoroughly check your bank statements! In our case the debit order had the name SAGEWISE1 with a long ref number, then naedo Dr156......TICK TOCK .....Your time is running out!
0 replies
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5 Star
2 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
3 (50%)