Active since Mar 2013
I'm having the worst experience with Netcare Gap Cover, I was hospitalized and medical aid didn't pay everything. I then paid from my pocket and submitted a claim, from the 20th November I'm still waiting and when I call, they say they are still busy. How long does a claim take to process?
I would like to compliment Sinenhlanhla Dlamini for her effecient service, she was professional and ensured that all my questions were answered on the spot. Keep up the good work