Active since Mar 2009
We bought a Gomma Gomma lounge suite from Bradlows in Mosselbaai. Agter a few months the couches started falling in at back. They came to fetch them to have them repaired. saturday they bought them back still not fixed and wood had chips out of it. A brand new lounge suite. Manager or no one wants to take responsibility. I send the couches back. Lets see what happens now. I would advise pleople not to buy from Bradlows as there service and customer care is up to maggots.
I ordered a laundry cupboard from takealot. After it was delivered i noticed that parts was missing. I immediately phoned customer service. They told me it would be collected and replace. The cupboard was collected on tje 15 th of October. Up until now i had no feedback only “we are looking into it” that is unacceptable. I want a refund so that i can order from a different store. My return nr is MRRN-7MOVN-W47X. I used to order slot through take a lot. Now no more.
I tried to make a booking online and experienced some difficulty. I phoned reservations for assistance and was told that they can book it for me for R100 booking fee for all 4 passengers they then deducted R1000 extra from my bank account. On querying this I was told that they charge R250 per person for international bookings. I demanded to speak to one of the managers and spoke to Elias Mandishona and was told that there is not a Senior Manager on the floor and he can not make that kind of decision. I told him to listen to the tape as all calls are recorded. He said that he will be getting back to me when there is a Senior Manager available. Is it acceptable for anyone just to take a thousand rand from a person's bank account. Has anyone out there got a R1000 to through away?
I send a report through to Adt about a suspition person in the park watching the houses. I reported it at about 17:00. They phone me at 20:00 hours to say they found no one in the park. Did they realy think he would still be there at this time?
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