Active since Apr 2013
The sales manager eventually managed to resolve my complaint regarding a shower door. After his intervention, my complaint was sorted within 4 days. Thank you Robert for your excellent service. Hopefully in future if there are any problems, it should be resolved before it comes to you. You have restored our faith in your company.
Although I have given a 1 star rating, this company doesn't even deserve it.. Aqualux shower door shattered. Needed to purchase another one. Very poor after sales service. You need to purchase each item separately eg the rollers, handles, magnetic strip. You cannot purchase directly from the company, you must purchase it from the business you bought it from.
Ordered flowers for same day delivery. Flowers were not delivered. Messages and emails were automated responses. Cancelled the order the next day via email and message. On the 3rd day at 4pm, i received a call to say that the delivery person was at the gate. no refund between 1 to 3 days as advertised. i had to query the refund and still waiting. Poor and pathethic service from NETFLORIST.