MC
Mandy C
Active since Apr 2013
4
Reviews
0
Industries
Reviews
4 reviews20 months ago
Clearly Supersonic don’t need business - shocking service!
Absolutely shocking service. Wait the whole day for sales help then told at 7:30pm all sales people have left and I must call again in the morning. WT??? In this day and economy, how do they not need business? It definitely won’t be coming from me!
0 replies
33 months ago
Shocking
I have always loved Jakes and it’s been a local for me … until last night. When we got the bill, we discovered extra items had been added (twice) and the same had been done to the table next to us. The waiter and Manager’s responses and handling of the situation was very unprofessional and poor, and made me think this is normal operating practice, especially where patrons are ordering multiple beverages. I will no longer support Jakes and highly recommend you thoroughly check your bill before paying and handing over your hard-earned money.
0 replies
77 months ago
Poor and disappointing service
I ordered a delivery for Valentine's Day - a lovely bottle of wine with a personalised message. Advance planning of ordering 10 days ahead, I paid an overpriced amount but thought the occasion and person warranted it. Supposed delivery was made known late on Friday afternoon, via an a-email saying it had been signed for by somebody that wasn't the intended recipient. On Monday morning, the intended recipient let me know they hadn't received anything and after I finally got hold of a service consultant, it was discovered that the wine had been signed for by an unknown person, at an unknown address, and the delivery driver couldn't be contacted. In other words, somebody else was enjoying a good, overpriced bottle of wine. Thanks to NetFlorist, Valentine's Day planning fell flat, and with no apology or offer to rectify the situation, my call was closed! At least I got a refund but I will definitely not use Netflorist again!
0 replies
115 months ago
Shocking Customer Service
<p>I bought a Dell Inspiron laptop earlier this year. It's okay - not sure I'd go for this again in hindsight. The thing about a laptop is that it should be portable. After moving it around suddenly the charger wouldn't "sit" in it's socket and that was because the internal charger board had come loose. No, said Warranty Support, that's not covered by my warranty - had to have been caused by user negligence (rubbish!!). In order to get tech support to repair the part, I had to pay cash up front for 2 new parts and of course, only one was necessary. The technician repaired it, and took the 2nd, unopened and unnecessary, unused part back with him. I have been fighting with Customer Services now for over 6 weeks to get my refund for the 2nd part paid to me. I keep being promised in the next 4 to 5 working days but it's 6 weeks later!! Shocking!!</p>
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1 Star
4 (100%)