Rene V's Profile | Hellopeter

124 months ago

Bad service

We used JP in Nov'2015 to repair our fridge. First he did a quote and had to paid R900 for a deposit. It took days for him to get the parts and fix the fridge and we paid him another R550. He gave us a warranty for 3 months in Dec'2015.In Jan'2016 the same problem came back, and we phoned him,sms and whatsapp him,and everyday he had an excused, for not coming. After weeks of phoning and asking our money back, he came out in Fe'2016. two days later we had a other problem and we phoned him again, we are still waiting 2 weeks later. We are one of his first customers and will never use him again.

0 replies

Discovery Health

126 months ago

Chronic submitted on incorrect date and client

Hi,My son is on chronic medication, I received the medication on the 21/10/2015. I ask the pharmacist to put it on the chronical benefits of Discovery. He told me sorry Discovery don't want to pay it, I must pay cash. On the 28/10/2015 I received another prescription for my child for the same Chronical medication, and the Clicks Pinehurst put it on the chronical benefits.Then I realised something is wrong, because the previous payment Discovery didn't pay, but know they did. When I got home I saw that the pharmacist have put the 21/10/2015 claim on the incorrect child's name, with no Prescription for this child. I phoned Discovery, they told me to wait 30days, then I must go back to Click and ask them to reverse the incorrect claim and put it on the correct child, And they will pay my money back.On the 23/11/2015, I went back to Click Stellenbosch. They reverse the incorrect child's claim and put it on the correct child, but the date on the claim is 05/11/2015. And that doesn't make it 30days to claim back my money. Discovery doesn't want to pay me, because of the date and Clicks just tells me sorry we can't reverse the claim Or change the dates. I'm battling with this for almost

75 replies

Clicks

126 months ago

Chronic submitted on incorrect date and client

Hi,My son is on chronic medication, I received the medication on the 21/10/2015. I ask the pharmacist to put it on the chronical benefits of Discovery. He told me sorry Discovery don't want to pay it, I must pay cash. On the 28/10/2015 I received another prescription for my child for the same Chronical medication, and the Clicks Pinehurst put it on the chronical benefits.Then I realised something is wrong, because the previous payment Discovery didn't pay, but know they did. When I got home I saw that the pharmacist have put the 21/10/2015 claim on the incorrect child's name, with no Prescription for this child. I phoned Discovery, they told me to wait 30days, then I must go back to Click and ask them to reverse the incorrect claim and put it on the correct child, And they will pay my money back.On the 23/11/2015, I went back to Click Stellenbosch. They reverse the incorrect child's claim and put it on the correct child, but the date on the claim is 05/11/2015. And that doesn't make it 30days to claim back my money. Discovery doesn't want to pay me, because of the date and Clicks just tells me sorry we can't reverse the claim Or change the dates. I'm battling with this for almost

0 replies

Cell C

127 months ago

Cell c deducted money without permission

This is my e-mail to cell c: Please note that I cancelled my contract that have expired 15 Oct on the 20 Aug 2015, see my case number. No one of cell c ever phoned me or e-mailed me to say I'm only allowed to cancel it in 30days before contract expires. No one cancelled my contract as I requested in Aug. for Oct. And now Cell c only cancelled it today,just because I phoned And now Cell c wants a payment for November. PLEASE SEE MY ATTACHED STOP ORDER!!! It's not My fault and I will not pay, For November. I'm reporting Cell c to the ombudsman and hello peter. If Cell c try to blacklist me, I will take this much further. I'm waiting for your phone call from a manager. 23/11/2015: No one ever phoned me on the number I gave on the e-mail. I just log into my bank account and I see they deducted money from a other cell c account, without permission from me or my bank. I think this is fraud to just deduct money without permission and after I signed and send Cell c the stop order!!

75 replies

Rene V

Reviews

Bad service

Chronic submitted on incorrect date and client

Chronic submitted on incorrect date and client

Cell c deducted money without permission

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