HW
Heidl W
Active since Apr 2013
5
Reviews
0
Industries
Reviews
5 reviews9 months ago
Total **** - please do not use
I cannot believe I fell for this ****, the website looked so credible. I ordered a plaque in memory of my mom who recently passed which was very emotional. I paid and when I followed up they said I would need a larger plaque which would cost more and like an idiot I made the additional payment but no delivery and no response to phone. I even asked them if it is a **** and they assured me it wasn't and kept responding to my emails - feel so disappointed.
0 replies
22 months ago
Don't even think about buying anything from this store.
If I could give this place a zero rating I would, I placed and paid for an order on the 24th of May and have been struggling to get it delivered ever since. They don't respond to the live chat on their website, they don't respond to emails and if you call them to line just gets dropped. I even tried to track my order on their website and it just reflects processing.
0 replies
32 months ago
Thanks for the great service
What a wonderful experience from start to finish. My enquiry was handled professionally and quickly, the process and paperwork were easy and efficient, communication throughout was fantastic. The closed the loops and doted all the i's and I am a happy customer.
132 replies
47 months ago
Dotsure finds arbitrary reason to reject claims
Dotsure rejected my claim for my cats hernia surgery which my vet said was an emergency claiming it was preventative or cosmetic - clearly they don’t care nor have any understanding of medical procedures.
134 replies
125 months ago
BMW after sales service is terrible
I have owned a BMW for 5 years and their after sales service is so bad that I am changing car brands. They do not communicate, they say one thing and do another, they request feedback but never fix anything. They keep you waiting to hand your vehicle in for a service and when collecting. I have complained so many times but nothing changes. On a number of occasions I have asked to be collected at a certain time and even though they indicated the driver was on the way I was collected more than an hour late. I strongly suggest anyone considering buying a BMW consider their total disregard for after sales service as once you have it you are stuck with them.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
3 (60%)