CP
Candice P
Active since Apr 2013
3
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0
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Reviews
3 reviews126 months ago
No Answer ANYWHERE!!!
I have been trying to follow up with my Progress payments for my building loan for the last hour. i have repeatedly called the following numbers:<br> 011 354 4640<br> 011 3544642<br> 011 573 8366<br> Not only did i not get through to anyone who could help me, no one picked up. i have now just gotten hold of the department and NO ONE IS THERE BECAUSE THEY ARE ON A CORPORATE LUNCH.<br> ABSA- this is the second time i have had to resort to Hello Peter to actually get some assistance. Clearly there has been no improvement in your service. i will definitley be looking at switching my homeloan and any other accounts. My home loan account is 808 047 8039 and all i want to know is why my progress payment has not gone through.<br>
75 replies
130 months ago
Cant solve my Reload card issues
I have got 3 reload cards , my email that I sent was not answered and I have been holding on for the call centre for in excess of 20 minutes. I tried to use the self help , but it does not provide me with my problem where I have 2 cards that I don't have my pin for. and another card I can not activate because my ID number is associated with the other cards. Come on Reload!!
0 replies
136 months ago
Petrol Card sent to wrong branch
Hi,<br> We have a business account with FNB which includes Petrol Cards.<br> Our accountant queried when and where the cards would be sent as two were expiring shortly.<br> My card was sent to Umhlanga. Considering I have never ever lived in Durban I find it awfully strange that it would be sent there.<br> When our accountant asked to have it redirected to RIvonia, JNerpath@fnb told her that I would need to contact the credit card department to have it redirected. <br> That is completely ridiculous. Surely if you have made the mistake , you should correct it and have the card sent to the correct place. Why must I waste my time and effort on getting the card to Rivonia. <br> Come on FNB , How can you help me! Redirect my card.<br> <br> <br>
77 replies
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2 Star
3 (100%)
1 Star
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