BC
Bruce C
Active since Apr 2013
11
Reviews
0
Industries
Reviews
11 reviews3 months ago
Telkom must go under!
Don't bother. I do not know why I still have my number with these people. Signal is still trash. It constantly disconnects and refreshes sim data. This silly company still does not have 5G. Don't get me started on international roaming. They do not have it. You have to literally fill out a paper form and hand it in to activate it. Then they tell you at their store that my plan does not support it and I have to be locked to a 3 year contract for them to do it. Pathetic. Horrible company, and horible people. They do not care. Look at the compaints, they don't respond.
0 replies
3 months ago
Fantastic service
Just wanted to say how much this store surpassed my expectations. I have always browsed it and have always been impressed with its prices. And I know one or two Takealot orders was fulfilled by them which I never had issues with. This time I tried to purchase something and was very impressed. Prices were lower than elsewear. Delivery was free. And I got my package at my door a few hours later that same day. Incredible.
0 replies
3 months ago
Incredibly Fast
Amazingly fast! I ordered something from Importatoy and received it at my door a few hours later. Never experience such a quick turnaround. Love the live tracking. Not sure why courier companies stopped doing it. But glad you guys do.
0 replies
14 months ago
Import - not local devices
I have bought many phones from this company and been very happy in the past. Just bought a new S25 Ultra and was happy at first. However, when trying to setup the Samsung Wallet it only showed Middle Eastern countries. I went to the software info and found that this is a Saudi and Oman based phone. It is not getting security updates and I cannot contact any local carrier as they won't release updates to it and I have to rely on some random middle east country doing it. Worst case is Samsung will not cover the warranty of this phone locally. This is a work device and they paid for it. It has been added to their asset register and now they own it so how do I return this thing? Reported on the snapcraze website and no response.
0 replies
14 months ago
[*******] STOP CALLING [*****]
This company constantly hararress me with robo callers ever single day on all my numbers. I respond for it to stop and it still calls. I block one number and another just calls right back. I have never contacted this company in my life. They break the POPEI act with these ******* actions and they dont care. STOP CALLING!!!
159 replies
16 months ago
They do not give seats you pay for an do not refund you.
Booked a flight to Mombasa (so this horrible arilaine was my only option). Paid extra for a comfort seat by the window as I have back and shoulder pain. They choose to move me to a regular seat on the aisle. Guy next to me smelled and I had no room, so could not eat or drink the entire flight. Airline did not care. They do not respond to emails and their whatsapp bot does not work. Phoning them they say it was my fault for paying extra and they will not refund me. Second flight smelled like urine.
0 replies
16 months ago
Life changing
Thanks for the great service. Very convinient and affordable. Other companies can learn from you.
0 replies
16 months ago
What a joke.
FNB has really become quite unusable. I had tried to purchase an item at a vending machine. It did not dispense but still charged for it. This has happened before and I would dispute it with FNB and they would happily reverse it. Now they say I must go and find the company for the vending machine, find the error codes etc and have them reverse it. FNB are refusing to reverse it and telling me to jump through hoops for R15. Not to mention it take up to a week per response from these people. This bank takes well over R300 a month from me in fees for a basic account. What for? Another issue is that I have my car insured with them. The app still reflects the old premium on the account. I was told windscreen replacements does not affect the premium but then I was told after that it does. I also made 2 claims for windscreen replacements since having the insurance, but they are saying I had 3 claims before they removed all records of claims from my profile. Now I have no idea what is happening with the insurance. They increase the premium so much (double inflation) even though I have never had an accident. Got another quote from Outsurance ***ned by the same company) which is almost half what FNB are charging. So will likely cancel this ****. Then you have the secure chat. You sit in a queue for ages. The app does not update, you have to keep closing and opening to see refreshes in the chat. And if you go away for a minute as you wait for so long they end the chat with you and you have to start all over again. And that is if they can help you. Often they tell you to call or email someone else. Savings accounts offer some of the worst interest rates compared to other banks. With the fees FNB charges you are barely even covering inflation. Lastly you have the rest of the app experience. It has become so slow and convoluted. Most of the systems are often down, especally at night and weekends when it is your only time to check your banking. You have 3 to 4 amounts in the accounts reflecting different balances, so you never actually know how much cash you have. It is just such a mess. I used to love FNB since I had my first account from when I was a child. These last 4 years have been a miserable experience. Think it is time to move on.
56 replies
79 months ago
Two Weeks and R1800 Later, and Still No Fibre.
We have applied and paid for fibre installation nearly two weeks ago through Cool Ideas. The application is barely moving. There is already fibre on the property and were hoping to have a CPE installed by early next week. There are three houses on the property. One already has fibre installed. We just need fibre installed in the cottage where we stay. I can't understand why it is taking so long. They haven't even set an appointment. I already have fibre installed at another address in Weltevreden Park, but their Randburg opperation (from what I have read) appears to be incredibly slow.
105 replies
93 months ago
FNB Declining Amazon Transactions
I made a purchase on Amazon and used my FNB Premier Cheque card to make the purchase. Amazon does not request the CVC number on the back of the card. Later I get an email informing me that the payment was declined. The information is correct, so it informs me to please contact my bank for more details. I use the chat on the FNB Banking App, and the person found that VISA was declining the transactions upfront due to the rules FNB's Fraud team has built with them to decline certain scenarios to reduce fraud. This is all fine. She said she would send my details my details to their admin support desk to allow the transaction. That was 3 days ago. I have spoke to someone else who put me through to the fraud department. They put me through to telephone banking. That person then sent me to Online Banking support who in return sent me back to the fraud department. No one is helping. The transaction has been declined so many times that Amazon cancelled the order and now the item is out of stock. Please sort this out. I purchased another item and it is soon going to be cancelled. I would like this fixed before that happens.
212 replies
Review Distribution
5 Star
3 (27.272727272727273%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (72.72727272727273%)