PM
Patricia M
Active since Apr 2013
9
Reviews
0
Industries
Reviews
9 reviews5 months ago
Low resolution pics at high resolution pricing- what a joke
What a disappointment after spending so much money for high resolution images, instead I got low resolution pictures. The pics I took with my phone are way way better as opposed to the nonsense I received, look like a graduation from the 70s
159 replies
10 months ago
Admin Incompetence- Tax Free Account
On the 20th of June I was assisted by a guy named Tlotlo I had 2 investment instruction that I requested to b cancelled.. now my account had to b overdrawn with 36k and money that is on hold to go into the tax free account is 72k , a whole 72k on top of that due to these cancellation instructions ,I loaded an instruction for 20k investment to go off on Mon the 30th of June. Now I have severely been prejudiced because I had to transfer money from a credit card in order to bring my account bank to a positive balance.. TCF was not adhered to at all , I need that money back and for the investment account to b closed so on Mon I don't get debited another 20k. Now I must suffer tax implications next year due to someone’s incompetency? I asked Tlotlo if I will not be debited 72k and he told m the instruction to cancel was submitted and that on Tuesday when it’s done he will send me an email.. Today the 28 of June I wake up to 72k “BS” This needs to b resolved and the tax issue be resolved as well coz I actioned everything on my side on time. A cancellation should not have been treated as an amendment of date to instruction. My account had to be on a negative of 36k . Now I face more interest on the credit card and and probably credit bureau credit score being affected due to credit card usage being almost 100% of the credit . I want to close the tax free investment and will find a more suitable alternative for myself were customers are treated differently. All these principles were not adhered to : TCF Outcome 1, 3, 5 and 6 .
56 replies
17 months ago
Great customer care ...
Great customer care , always kept informed about every step of claim , easy claiming process and very quick TAT I would recommend Naked insurance to anyone seeking great care and cover ..
56 replies
56 months ago
Outstanding service received
I was assisted by Belinda Zicina , her patience in dealing with my query was outstanding. The diligent customer service displayed was very rewarding to me as a client .To know that there is someone willing to go an extra mile wrt customer service is rewarding. Thank you again Belinda , much much appreciated , 50 stars from me.
53 replies
79 months ago
Excellent Service received from Rowayne Hartze.
Very impressed with the service i received from Rowayne Hartze.He was very friendly and helpful.I have been a client with King Price for over 6 years now and i wouldn't change insurers just because of the ROYAL SERVICE they keep providing.
105 replies
119 months ago
Unsatisfied Customer
<p>On sunday the 3rd of July i transferred funds to an incorrect number ,on Monday the 4th when i picked up the error i contacted capitec for them to assist me a reversal of the funds that i had transferred an i was told that the person i put money into accidentally must be contacted first and he must give a consent before the funds can be reversed and that i will be informed after 7 days of the status quo.On Monday the 11th i had to phone capitec again for an update and again i was told the person is unreachable.Couldn;t capitec find a better way to dela with such issues?I mean proof is there that the money was transferred accidentally to the wrong number </p>
53 replies
Review Distribution
5 Star
6 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (33.333333333333336%)