PV
Petro van der Merwe
Active since May 2013
4
Reviews
0
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Reviews
4 reviews72 months ago
Clogged Drain
On Saturday raw sewerage started bubbling up through a vent in my backyard. I phoned City of Cape Town and a friendly, efficient woman immediately logged a query. I received an email with a reference number within minutes. Three hours later a team of workers came to sort the problem out. A Mr Moses Abrahams was one of the team an swiftly fugured out what the problem was and within minutes the drain was unclogged and my yard was clean. Thank you so much City of Cape Town!! Much appreciated!
0 replies
74 months ago
Baie dankie
Baie geluk SJC, julle is die beste! Vandat ek by julle aangesluit het, het ek nog net altyd uitstekende en vinnige diens ontvang. Julle pryse is ook ongelooflik billik. Vanoggend kry ek n oproep van julle om my in te lig dat my akarm stelsel se battery besig is om pap te raak. Die dametjie was vriendelik en kon al my vrae beantwoord. Baie dankie, julle is tops!!
0 replies
79 months ago
SERVICE NON-EXISTENT
I want to vent my frustration with VODACOM Customer Service. They are PATHETIC AND THEIR SERVICE STINKS!!! I've been trying for 8 months to have a query resolved and a refund be made. All you receive from them is query codes and that it has been escalated to be investigated. Then they ask for proof of everything and when you send them the proof they confirm that the query has been escalated for investigation and you get a new query code and thus the ball rolls on and NOTHING happens!!! Every time I email them everything starts from scratch. Is there nobody at VODACOM that know how to do their job??!! These days everything is outsourced. Thousands of people get complaints and then push a button and another outsourced company get it. They allocate a query code and push a button to another outsourced company. Why can't one person get one query, investigate and solve it??? It is like ****ing against thunder!!!!!! SERVICE AT VODACOM IS NON-EXISTENT!!! THEY ARE PATHETIC!!!!
210 replies
83 months ago
Lara
Thank you Unathi Mabukane for your enthusiastic and friendly service. You were professional and I could understand every word you said and it sounded like it is a pleasure to assist me. That is rare! Good luck Unathi and Dotsure!
56 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)