KN
Krishni N
Active since May 2013
3
Reviews
0
Industries
Reviews
3 reviews39 months ago
Worst service ever!
I wish there was a zero star button because this company doesn't deserve even a 1 star. I saw a ad on daddy's deal and decided to contact the company to make sure they will deliver in the fast turn around time of 1-3 days stated in the add. They said they will be able to and that I can still purchase directly from them instead of going thru daddy's deal... assuming this will cut off on the delay of delivery I decided to go ahead. I wish I hadnt because at least if I had taken it with Daddys deal they would have helped me to solve the problem earlier. They were very poor with their communication skills.. taking days to respond to you. Promising feedback the next day but after numerous attempts to get feedback they responded days later. Used every excuse in the book eventually lying that the delivery was sent... this confused me because I had not given a delivery address at the time.. days later they come back to me saying that it had gone out sending me a pic of the canvas but only the one of the 2 canvas. On further requests I was told the delivery was made but stuck at courier awaiting a further payment and they unsure why.. until eventually they send a pic of the other canvas and delivery was done the next day on the excuse of making the additional payment to courier. Very shady company.. I was holding my breath hoping I wasn't being scammed. Its weir that the good reviews here some are on the same date.... It definitely makes me feel that those are fake... worst company I had the unpleasant experience of dealing with and I will not recommend it to anyone. I only wish I had come here first and read the other bad reviews before I used them because those sound like the real story.
0 replies
54 months ago
ONE PLAN INSURANCE - VERY FRUSTATING EXPERIENCE FOR A NEW CLIENT.
I have been with One plan previously +/- 8 years ago and I did have some issues regarding their handling of claims but on speaking to an agent recently I was promised and assured that a lot has changed since then and they have put in many measures and changes for a better experience. I registered in August for an account. This is now the 3rd month that One plan has debited me for my insurance but to date I still haven't received my card in order to use their services. I have sent them emails In September as well as messages on their Facebook page. I was told that a courier did come to my house but no one was home. I did not get any calls advising me of this 'said failed attempt' . I was only informed of this a month later when I had to follow up again. To date I still haven't received the card and still not calls from ONE PLAN INSURANCE advising me on progress.
53 replies
68 months ago
Terrible service and incompetent manager
I would not recommend you this store for any purchases if you expect your items to last. I purchased a Dell Laptop charger her for R300.00 on 8 /7/2020 on 4 /8/ 2020 I returned to store with defective charger. It was swopped out but only part of the cable not the whole unit. 2 weeks later it became defective again. Living away from Chatsworth I was not able to return immediately so I returned to store on 25/7/2020. the sales person who attended to me said that the part that is defective is a free part that they put in box themselves and is not reliable and tried to get me to spend more money offering me another cable for purchase. I asked why I wasn't advised that on purchase that the unit was unreliable and should have purchased another extension in addition to what was already given. His excuse was the salesperson who dealt with me should have advised me. I told him that I cant be held responsible for their sales people not advising me. The manager, a lady definitely not competent for the position. looked at the receipt and said if it lasted for a month its fine and not their responsibility. who would pay R300 for a laptop charger to last a month ?? Her then excuse was' I don't know how you store it in your home' this after already being told by the sales person that the so called free part was not reliable. This alone proves they are selling defective parts to the public without intention of taking responsibility. I would think twice before trusting this store if you want your item to last more than a month .
0 replies
Review Distribution
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4 Star
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3 Star
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2 Star
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1 Star
3 (100%)