LS
Lydia S
Active since May 2013
7
Reviews
0
Industries
Reviews
7 reviews21 months ago
Rain - Worst ever customer service I have experienced.
This is the 3rd review on Rain - I am sure they have a robot typing their "thank you for your valued feedback and sorry you are not happy - we will be in contact soon" Just not sure what "soon" mean - maybe a year from now. Rain has taken 2 payments from my account and I have been struggling since 26 June 2024 to get a refund. Please Rain - spare me another auto generated message on this platform and rather respond with a call to me.
58 replies
22 months ago
RAIN HAS COMMITTED ***** - TAKEN TWO PAYMENTS FROM MY ACCOUNT - 1 WAS NOT AUTHROISED
RAIN - YOU HAVE TAKEN 2 PAYMENTS FORM ACCOUNT AND AFTER 20 DAYS STILL NO REFUND - WHO AUTHROISED YOU TO TAKE A 2ND PAYMENT - THAT IS ***** AS I DID NOT AUTHROISED A 2ND PAYMENT. YOU ARE VERY QUICK TO REPOND ON HELLOPETER THAT YOU WILL GET BACK TO ME 0- A WEEK LATER AND STILL NOTHING - I HAVE TO PHONE VERYTIME. THIS IS JUST ABO****ELY DISCUSTING LEAVING ME OUT OF POCKKET WITH R795
106 replies
22 months ago
Rain Sucks big time Un authorized transactions taken from my account.
Rain decided to take two payments form my account one on 25 June and one on 26 June - I have send them my bank statement showing the double payment - No joys - why should I be out of pocket and for how long? They do not get back to me and also don't respond to emails
106 replies
39 months ago
Never trust this lady again. Calen van der Nest
What a scam. Placed order on 3 December 2022 and still waiting for delivery. They have been promising many that their orders will be delivered by end January 2023. Everyone paid courier charges. I know R250 does not seem alot but R250 x over 808 ladies complaining on facebook could be a pretty penny in their pockets.
0 replies
53 months ago
MTN absolutely useless
On 19 October 2019 I took out a data contract with MTN. This was due to upgrade or cancel on 19 October 2021. You have to contact MTN via 135 to cancel a contract. What an absolute nightmare as they do not answer their calls on 135. I have send various emails to the retentions department and made contact via Facebook and Messenger as well. Promise after promise to cancel my contract and in the meantime I have to pay for this contract as it has been linked to one of my other mobile lines. If I don't pay this they cut the main line. How pathetic and how long do I have to pay for something that I don't want or use since 19 October 2021?
0 replies
90 months ago
Primo Executive Cars without the Executive Service
From Excellent to no aftersales service - I bought a vehicle from Primo cash - it was missing a wheel nut and had some scratches that needed to be fixed. Primo agreed to have the scratches fixed and confirmed that this will be done in a day. When I made the final arrangements to have the car send in for the repairs I was informed that this will take 2 + days. I informed Primo that I can't be without transport - at first they agreed to have an uber ready for me whilst my vehicle is in for repairs - i was then told it does not make sense to send an uber up and down as I live in Roodepoort. It was then agreed by Primot to give me a courtesy vehicle for the period. When I made the final arrangements to drop my vehicle I was told to sign a imdemnity form and that I will be liable for a R10K access should I have an accident (I do understand that if the damage is R2K that I will only be responsible for R2K. I was not prepared to sign any indemnity forms and Primo then confirmed they will get me a rental vehicle for the period. Again I have to provide my personal Credit card details for a holding deposit for the vehicle and will also be liable for the excess should anything happen. Why should I be inconvenienced when Primo is selling something that still need repairs? Is this why you pay almost R200K for a vehicle? I wish this was all told to me within the 7 day cooling off period - I would have returned this vehicle to Primo. I am sure there are many businesses out there that will be more than happy to service their clients.
0 replies
90 months ago
Primo Executive Cars without the Executive Service
From Excellent to no aftersales service - I bought a vehicle from Primo cash - it was missing a wheel nut and had some scratches that needed to be fixed. Primo agreed to have the scratches fixed and confirmed that this will be done in a day. When I made the final arrangements to have the car send in for the repairs I was informed that this will take 2 + days. I informed Primo that I can't be without transport - at first they agreed to have an uber ready for me whilst my vehicle is in for repairs - i was then told it does not make sense to send an uber up and down as I live in Roodepoort. It was then agreed by Primot to give me a courtesy vehicle for the period. When I made the final arrangements to drop my vehicle I was told to sign a imdemnity form and that I will be liable for a R10K access should I have an accident (I do understand that if the damage is R2K that I will only be responsible for R2K. I was not prepared to sign any indemnity forms and Primo then confirmed they will get me a rental vehicle for the period. Again I have to provide my personal Credit card details for a holding deposit for the vehicle and will also be liable for the excess should anything happen. Why should I be inconvenienced when Primo is selling something that still need repairs? Is this why you pay almost R200K for a vehicle? I wish this was all told to me within the 7 day cooling off period - I would have returned this vehicle to Primo. I am sure there are many businesses out there that will be more than happy to service their clients.
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
7 (100%)