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Active since Jun 2013
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2 reviews112 months ago
SHOCKING SERVICE
<p>Please do yourself a favour and NEVER get a health savings card from Zurreal, a subsidary of Agility Health. When they decided to change my card to a temporary card because of whatever internal changes were being made, they never actually sent me my new card. When it did finally arrive, it was not activated. I called them to ask them to activate it, which they said it would be done in the next 2 working days and they would send me the pin for the new card. This never happened, and when I mailed them to query what was happening, they then told me to send proof of adresses and the like. In frustration I told them to cancel the card and refund me my savings. This was now 3 weeks later and I was still unable to acess my savings. It has taken me over 2 weeks to get them to acknowledge my request, as they no longer answer their phones and there are NEVER any supervisors or managers available. This company is poison and I advise all to stay as far away as possible. Rather open a savings account at your bank as it does the exact same thing.</p>
105 replies
117 months ago
Outstanding service
<p>Natasha Panagioutou at the Mattress Gallery in Woodmead was an absolute pleasure to deal with. She was very professional in understanding what it is exactly that I needed in a good mattress that would provide adequate back support. She arranged the delivery which happened exactly when she said it would, and the whole experience was just very smooth. Definitely would recommend anyone looking for a new bed to contact Natasha. Great service!!</p>
0 replies
Review Distribution
5 Star
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1 Star
1 (50%)