MG
Mattress Gallery
Unclaimed Business
MG
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
3.7|3 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About Mattress Gallery
Mattress Gallery has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Mattress Gallery across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBW
Barbara W
1 reviews | Active since Jan 2020
4 Feb 2026, 16:18
Hats off to Mattress Gallery, especially Nosipo
Hats off to Mattress Gallery, especially Nosipo. There was an initial glitch caused by one of their offices as to what what in or out of stock but Nosipo bent over backwards to see that I received what I wanted My La-Z-boy chair was delivered, assembled and tested within days of sorting out the "silly season" confusion. Great, friendly service, thanks to all!
Helpful (0)
|Replies (0)BW
Barbara W
1 reviews | Active since Jan 2020
4 Feb 2026, 16:18
Hats off to Mattress Gallery, especially Nosipo
Hats off to Mattress Gallery, especially Nosipo. There was an initial glitch caused by one of their offices as to what what in or out of stock but Nosipo bent over backwards to see that I received what I wanted My La-Z-boy chair was delivered, assembled and tested within days of sorting out the "silly season" confusion. Great, friendly service, thanks to all!
0
Replies (0)HM
Hlengiwe M
1 reviews | Active since Jan 2020
15 Dec 2025, 10:10
No delivery and phones do not work!
the date today is 15 december. I placed an order on the 1st of December for mattress and base. On the 9th of December. I received a call that my order will be delivered Thursday, 11 December. I spent the whole of Thursday at home, no delivery. Friday and today monday, I tried to call and the number on line does not go through, the alternative is never picked up. I have also sent email. My only option is to drive to one of their physical stores, and hope they will help. I do not know why they have online shopping as an option if it is going to be this bad. I also need shops to stop offering black Friday specials, if they are then going to use it as an excuse for horrible service. If you do not have the capacity do not do it! I specifically got the bed because I have visitors coming in tomorrow, 16th of December :(
Helpful (0)
|Replies (0)HM
Hlengiwe M
1 reviews | Active since Jan 2020
15 Dec 2025, 10:10
No delivery and phones do not work!
the date today is 15 december. I placed an order on the 1st of December for mattress and base. On the 9th of December. I received a call that my order will be delivered Thursday, 11 December. I spent the whole of Thursday at home, no delivery. Friday and today monday, I tried to call and the number on line does not go through, the alternative is never picked up. I have also sent email. My only option is to drive to one of their physical stores, and hope they will help. I do not know why they have online shopping as an option if it is going to be this bad. I also need shops to stop offering black Friday specials, if they are then going to use it as an excuse for horrible service. If you do not have the capacity do not do it! I specifically got the bed because I have visitors coming in tomorrow, 16th of December :(
0
Replies (0)AB
Alta B
1 reviews | Active since Jan 2020
15 Oct 2025, 10:01
Mattress Gallery
We, Attie Botha and Alta de Beer, want to thank Tanya and Braddley for their efficient and friendly service during our visits at their shop in Clearwater Mall. We bought a lovely bed at their store and is thinking of buying another similar bed. Just because they remembered us end are willing to walk that extra mile for us, we will definitely buy all our beds at their store in the future.
Helpful (0)
|Replies (0)AB
Alta B
1 reviews | Active since Jan 2020
15 Oct 2025, 10:01
Mattress Gallery
We, Attie Botha and Alta de Beer, want to thank Tanya and Braddley for their efficient and friendly service during our visits at their shop in Clearwater Mall. We bought a lovely bed at their store and is thinking of buying another similar bed. Just because they remembered us end are willing to walk that extra mile for us, we will definitely buy all our beds at their store in the future.
0
Replies (0)LN
Lesang N
1 reviews | Active since Jan 2020
18 Dec 2024, 18:26
BEYOND POOR SERVICE!!!!!!!!!!!!!!!!!!
My Mom bought a matress at Mattress Gallery Clearwater, she was assured that the mattress would be delivered at a certain date! To-date there is still no mattress delivered only lousy pathetic excuses! It’s December for goodnesses sake, she has visitors but no mattress! Now they are saying they will loan her a mattress in the meantime! What BS is that!!!!!!!!!!!!! This mattress better be delivered tomorrow! Nx!
Helpful (0)
|Replies (0)LN
Lesang N
1 reviews | Active since Jan 2020
18 Dec 2024, 18:26
BEYOND POOR SERVICE!!!!!!!!!!!!!!!!!!
My Mom bought a matress at Mattress Gallery Clearwater, she was assured that the mattress would be delivered at a certain date! To-date there is still no mattress delivered only lousy pathetic excuses! It’s December for goodnesses sake, she has visitors but no mattress! Now they are saying they will loan her a mattress in the meantime! What BS is that!!!!!!!!!!!!! This mattress better be delivered tomorrow! Nx!
0
Replies (0)BS
Buce S
1 reviews | Active since Jan 2020
7 Sept 2016, 05:52
Outstanding service
<p>Natasha Panagioutou at the Mattress Gallery in Woodmead was an absolute pleasure to deal with. She was very professional in understanding what it is exactly that I needed in a good mattress that would provide adequate back support. She arranged the delivery which happened exactly when she said it would, and the whole experience was just very smooth. Definitely would recommend anyone looking for a new bed to contact Natasha. Great service!!</p>
Helpful (0)
|Replies (0)BS
Buce S
1 reviews | Active since Jan 2020
7 Sept 2016, 05:52
Outstanding service
<p>Natasha Panagioutou at the Mattress Gallery in Woodmead was an absolute pleasure to deal with. She was very professional in understanding what it is exactly that I needed in a good mattress that would provide adequate back support. She arranged the delivery which happened exactly when she said it would, and the whole experience was just very smooth. Definitely would recommend anyone looking for a new bed to contact Natasha. Great service!!</p>
0
Replies (0)MM