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Hlengiwe M

Active since May 2019

4

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0

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4 reviews

Mattress Gallery

8 months ago

No delivery and phones do not work!

the date today is 15 december. I placed an order on the 1st of December for mattress and base. On the 9th of December. I received a call that my order will be delivered Thursday, 11 December. I spent the whole of Thursday at home, no delivery. Friday and today monday, I tried to call and the number on line does not go through, the alternative is never picked up. I have also sent email. My only option is to drive to one of their physical stores, and hope they will help. I do not know why they have online shopping as an option if it is going to be this bad. I also need shops to stop offering black Friday specials, if they are then going to use it as an excuse for horrible service. If you do not have the capacity do not do it! I specifically got the bed because I have visitors coming in tomorrow, 16th of December :(

0 replies

10 months ago

UBER ! getting charged for a second stop from Lanseria airport

This Thursday I requested a trip from Lanseria to Centurion. Midway, we miss the turn, and I ask the driver, and he says we're going to Menyln, like how, because I did not request Menyln Mall. Anyway, we changed the location to the right now. At this point we less than 5km from the right turn. The charge moves from R244 to R385. Annoyed, but I am like, okay, because maybe I am the one who made the mistake, so i thought ( having looked at hello peter, I saw someone reporting the same issue, this is possibily and uber or driver ****). However, when the trip ends, the charge is not R768, with R150 tip to the driver. I quickly messaged UBER and it has been one impossible task. one computer-generated message after the other. and the number given doesnt work. I have been a loyal uber customer. but i am going to take my changes with bolt.

1 reply

26 months ago

RAIN refuses to give me back my refund!!!

I have been waiting for a refund for over a month. Its either all their agents do not actually do their work or the company tells them not to refund. The worst part is that you cannot talk to anyone but the agent. I am so glad I wont be giving anymore of my money to this company.

2 replies

Matthys Realtors

61 months ago

Matthys Realtors bad rental agent:(. hold on to deposit and wont fix anything you report

Matthy's realtors If you want to have a good rental experience please stay away from this agent!!!!! here are my reasons 1. The lease ends on the 30th or 31st, a few hours before the 1st. So if you moving to a new place on the 1st, you have to find storage, transport to storage and a guesthouse for that night. This meant that I had to to pay more than R3000 for the night. 2. You have to wait 3-4 weeks before you get your rental deposit from them. They say it's for water and sanitation. But you also pay a separate deposit for water and sanitation at the beginning. So this does not make sense. 3. Water in the flat is dirty. When you ask for it to be fixed they blame the city of Tshwane. This is not true because some people in the complex have clean water. I also checked with the city of Tshwane and they said it's an issue of having the pipes fixed which is not on them. it needs the agent to report the matter to the body cooperate but they won't. 5. The flat has bad mould. When you report the issue, the agent will tell you to open windows and lace curtains. You do all of this and wont solve the issue. mind you this is the first floor so you wont have any privacy and this wont fix the issue. then they will accuse you of being dirty and causing the mould issue. 6. they advertise the flat as having a slower. when you ask for the shower rail. they tell you the tiles are not waterproof for a shower.

0 replies

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1 Star

4 (100%)

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