HM
Hlengiwe M
Active since May 2019
7
Reviews
0
Industries
Reviews
7 reviews4 months ago
No delivery and phones do not work!
the date today is 15 december. I placed an order on the 1st of December for mattress and base. On the 9th of December. I received a call that my order will be delivered Thursday, 11 December. I spent the whole of Thursday at home, no delivery. Friday and today monday, I tried to call and the number on line does not go through, the alternative is never picked up. I have also sent email. My only option is to drive to one of their physical stores, and hope they will help. I do not know why they have online shopping as an option if it is going to be this bad. I also need shops to stop offering black Friday specials, if they are then going to use it as an excuse for horrible service. If you do not have the capacity do not do it! I specifically got the bed because I have visitors coming in tomorrow, 16th of December :(
0 replies
6 months ago
UBER ****! getting charged for a **** second stop from Lanseria airport
This Thursday I requested a trip from Lanseria to Centurion. Midway, we miss the turn, and I ask the driver, and he says we're going to Menyln, like how, because I did not request Menyln Mall. Anyway, we changed the location to the right now. At this point we less than 5km from the right turn. The charge moves from R244 to R385. Annoyed, but I am like, okay, because maybe I am the one who made the mistake, so i thought ( having looked at hello peter, I saw someone reporting the same issue, this is possibily and uber or driver ****). However, when the trip ends, the charge is not R768, with R150 tip to the driver. I quickly messaged UBER and it has been one impossible task. one computer-generated message after the other. and the number given doesnt work. I have been a loyal uber customer. but i am going to take my changes with bolt.
53 replies
22 months ago
RAIN refuses to give me back my refund!!!
I have been waiting for a refund for over a month. Its either all their agents do not actually do their work or the company tells them not to refund. The worst part is that you cannot talk to anyone but the agent. I am so glad I wont be giving anymore of my money to this company.
106 replies
57 months ago
Matthys Realtors bad rental agent:(. hold on to deposit and wont fix anything you report
Matthy's realtors If you want to have a good rental experience please stay away from this agent!!!!! here are my reasons 1. The lease ends on the 30th or 31st, a few hours before the 1st. So if you moving to a new place on the 1st, you have to find storage, transport to storage and a guesthouse for that night. This meant that I had to to pay more than R3000 for the night. 2. You have to wait 3-4 weeks before you get your rental deposit from them. They say it's for water and sanitation. But you also pay a separate deposit for water and sanitation at the beginning. So this does not make sense. 3. Water in the flat is dirty. When you ask for it to be fixed they blame the city of Tshwane. This is not true because some people in the complex have clean water. I also checked with the city of Tshwane and they said it's an issue of having the pipes fixed which is not on them. it needs the agent to report the matter to the body cooperate but they won't. 5. The flat has bad mould. When you report the issue, the agent will tell you to open windows and lace curtains. You do all of this and wont solve the issue. mind you this is the first floor so you wont have any privacy and this wont fix the issue. then they will accuse you of being dirty and causing the mould issue. 6. they advertise the flat as having a slower. when you ask for the shower rail. they tell you the tiles are not waterproof for a shower.
0 replies
57 months ago
Matthys Realtors has no accountability and won't fix anything you report
Matthy's realtors If you want to have a good rental experience please stay away from this agent!!!!! here are my reasons 1. The lease ends on the 30th or 31st, a few hours before the 1st. So if you moving to a new place on the 1st, you have to find storage, transport to storage and a guesthouse for that night. This meant that I had to to pay more than R3000 for the night. 2. You have to wait 3-4 weeks before you get your rental deposit from them. They say it's for water and sanitation. But you also pay a separate deposit for water and sanitation at the beginning. So this does not make sense. 3. Water in the flat is dirty. When you ask for it to be fixed they blame the city of Tshwane. This is not true because some people in the complex have clean water. I also checked with the city of Tshwane and they said it's an issue of having the pipes fixed which is not on them. it needs the agent to report the matter to the body cooperate but they won't. 5. The flat has bad mould. When you report the issue, the agent will tell you to open windows and lace curtains. You do all of this and wont solve the issue. mind you this is the first floor so you wont have any privacy and this wont fix the issue. then they will accuse you of being dirty and causing the mould issue. 6. they advertise the flat as having a slower. when you ask for the shower rail. they tell you the tiles are not waterproof for a shower.
0 replies
79 months ago
worst rental agent-only cares about money
There are a few things that needs to be aware of before renting from this agent. 1. There lease agreement has to be renewed every 6months. You have to pay a renewal fee and the rent goes up. In my case I had to pay R450 to renew and my rent was going to go up by R500. 2. They charge R50 admin fee monthly on top on the agreed rent. There is also a R72 admin fee on your deposit. Mind you, your interest will never get to the R72, which means which ever way, you will lose some of your deposit. 3. At the exit point. You will definitely get charged for something. I am not even going to get into the argument of "normal wear and tear" vs "damage". I was charged to repaint the whole siting area and 1 bedroom, due to two very minor marks, which are easy to miss, cleaning of the kitchen window and also cleaning of the oven. All of this cost R1800. the invoice had 1) inspection, 2) foreman (I asked what the foreman does but never got the answer) 3) call out fee for maintenance 4) call out fee for cleaning crew 5) material for cleaning 6) 7) 5l paint 8) charge per hour for the painters 9) charge per hour for the cleaners. Mind you there is a call out fee but all these people are employed by rapid rentals and the exit inspection already showed them what they need to do. and here is the kicker, they are extremely slow on their end to maintain. it took me months and a couple of emails to get the incoming inspection. They will charge you for anything. At some point 5 of the units did not have electricity. when we called they wanted to charge us a call out fee to assess the problem! we ended up finding out what the problem is ourselves and then only then did they assist.
0 replies
84 months ago
Tra***ar Property Management - worst rental agent!
Pieter P. Kotze, from Tra***ar property management Cape TOwn, came to do my exit inspection on the last day. They were two small marks on the walls which you could clearly see they were normal wear and tear. Anyway a week later he sends me an email telling me they were more marks that he didnt point out during the inspection. in the same email he sends me a bill on R950 claiming damanges (the sractches were so small if anything they should have cost less than R200). And tells me the landlord has sorted out the damage. I was not given a change to seek alternative quotes. Eventhough I have clearly told him i dispuite the charges and would like to sort the issue out myself. the least they could have done is giving 3days or a week to get alternative quotes/sort it out. it was not damage. it was a scratch that could have been due to someone learning on the wall! Not to meantion that Trafalgar is in the habit of allowing the landlord run the place like he is doing the tentants a favor. the landlord comes in and out. he tells tentants the night before that he is coming to service the place and as a tenant you have to avail yourself. forget that you have a job. There is always work being done. The work and noise starts Monday - Sunday at 6am. it is impossible to be home during the day because of the noise and dust. People who live in the block are nice. But Trafalgar and the landlord make it a not so nice place to live!
56 replies
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