BW
Barbara W
Active since Aug 2023
13
Reviews
0
Industries
Reviews
13 reviews2 months ago
Further to my previous post about Makro on-line where I had to return a purchase, I'm happy to report that I received my refund within the promised time
Further to my previous post about Makro on-line where I had to return a purchase, I'm happy to report that I received my refund within the promised time. All is forgiven!
53 replies
2 months ago
I was impressed with the ease of ordering my Volpes curtains, the speedy response, easy payment method and delivery time
I was impressed with the ease of ordering my Volpes curtains, the speedy response, easy payment method and delivery time. Recd within days and very happy with what I received. Well done everyone, what a pleasure.
0 replies
2 months ago
Hats off to Mattress Gallery, especially Nosipo
Hats off to Mattress Gallery, especially Nosipo. There was an initial glitch caused by one of their offices as to what what in or out of stock but Nosipo bent over backwards to see that I received what I wanted My La-Z-boy chair was delivered, assembled and tested within days of sorting out the "silly season" confusion. Great, friendly service, thanks to all!
0 replies
2 months ago
My second ever order was as much a disaster as my first one
My second ever order was as much a disaster as my first one. Once again the item arrived incomplete and damaged. It would appear that there is not enough control of what they send out. Very disappointing. Two stars for quick service but now I wait for collection of the return and my refund.
56 replies
9 months ago
I've ordered from them 3 times now in the past weeks and had a good experience each time
I've ordered from them 3 times now in the past weeks and had a good experience each time. Fast, secure and efficient service. This will be my first go to option in future.👍
0 replies
10 months ago
Their online order system and payment is simple and their response immediate
Their online order system and payment is simple and their response immediate. The order was dipatched without delay and received within 3 days. Bob shop and Internet Couriers kept me informed every step of the way too. Wonderfully efficient service!
0 replies
12 months ago
Further to my previous review of one star in Jan, I'm happy to report that my son received his refund for returned goods, hence the improved rating
Further to my previous review of one star in Jan, I'm happy to report that my son received his refund for returned goods, hence the improved rating. It took a few months but at least he got it. 👍
58 replies
15 months ago
Makro Port Elizabeth Lousy service My son ordered and paid R1000 for an item on-line from Makro on 5 Jan
Makro Port Elizabeth Lousy service My son ordered and paid R1000 for an item on-line from Makro on 5 Jan. It was received within 2 working days, hence the star. The shipping carton arrived sealed with Macro tape but the product box was open and an incorrect part supp****. They had no more in stock and agreed to a refund once they had uplifted the item. A month later, after a few reminders and promising to treat it as urgent, they still haven't collected it and we're still waiting for our refund. A very unhappy customer.
53 replies
Review Distribution
5 Star
9 (69.23076923076923%)
4 Star
1 (7.6923076923076925%)
3 Star
1 (7.6923076923076925%)
2 Star
1 (7.6923076923076925%)
1 Star
1 (7.6923076923076925%)