AF
Aviva F
Active since Jun 2013
2
Reviews
0
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Reviews
2 reviews16 months ago
It was so smooth and simple, I clicked on the app, that I needed to make a claim, described it, and sent it off
It was so smooth and simple, I clicked on the app, that I needed to make a claim, described it, and sent it off. Within a short time, an agent called me, put the claim through, and within a day, the service provider was at my house fixing the broken windows. It was painless and simple and done with a smile.
56 replies
52 months ago
Bad workmanship, shoddy technicians, bad customer service.
I would not even give them a 1 star rating. For a start they never arrived when they said they would. They assured me they know how to fix washing machines. They came the first time, and assured me it was fixed. Replaced the pump. 3 weeks later it started the trouble again. They again didn't arrive, when they said they would, and when they did they told me it was now a different problem, which I then paid again for. 2 weeks after that same problem. They sent someone out, who said some rubbish about the machine needing a rubber under the legs. I got another technician in, who told me they had no idea what they were doing and had installed the wrong pump into the machine. Which would never have worked, hense the problem. Besides for bad customer service, not responding to calls or arriving on time, they almost ******ed up my machine. Would never recommend them.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)