Marlon C

Active since Jun 2013

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2 reviews

47 months ago

Excellent Customer Service

The first time I was introduced to Jenny Pike her intention was never to make a sale from us. I could see she was more interested in relationship building. This is the key to a successful business. Not whether you buy their products or not. You remain engaged as you never know what the future outcome would be. In the past we would buy a product and it did not achieve the results we were looking for. This meant we waisted money on something we would never use again. This was not the case with Nasiol SA. After samples was send we could make conscious decision if the product would work for us or not after testing it. Nasiol is a good product and we would definitely be using more of it going forward. Thank you for excellent customer service experience and delivery.

0 replies

Cell C

118 months ago

Paying for a device I dont have. Cancelled contract

I took out an additional contract for a Samsung TAB. The next day I returned the TAB and sim back to the store as the device was faulty. They were going to do an OFB. The OFB returned the device was faulty and a RMA was given. I requested a cancellation of the contract. The request was submitted in July as I am being charged since for a device I don’t have and a contract that was cancelled. I requested for a cancellation letter and received none. I am getting no feedback from Cell C. They have handed this account to their legal department for a device I don’t have and a cancelled contract. My bank account is still being deducted. The contract number is ********** 190. Have this resolved immediately!

3 replies

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5 Star

1 (50%)

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1 Star

1 (50%)