ID
Insurgent D.
Active since Aug 2013
6
Reviews
0
Industries
Reviews
6 reviews42 months ago
Ooba homeloans
It has been a pleasure liaising with Patricia Palm. Although it was only for my pre-qualification assessment thus far, her response was friendly, concise and prompt. Makes the beginning process of property purchasing 1000x less intimidating. Would highly recommend Ooba/Patricia :)
132 replies
47 months ago
Amazing Service
This sums up my first impression of Chavda International: - Prices are very competitive: After shopping around, they offered the best prices I could find for the items I was looking for. - Communication was great: I was kept in the loop regarding the status of my order. - Delivery times are up there with the best. Ordered on Tuesday and delivered on Thursday (due to some items that had to be shipped from KZN to JHB). Maybe 95% of vendors can learn a thing or 2 from them. But until then, there is no comparison. This is what excellent service looks like, and that's what makes them shine ;)
74 replies
56 months ago
Quick delivery times
Either the delivery times have improved as a whole, or the items I ordered was ready for shipping. But in any case, I'm a happy customer. I placed an order on the 22nd of August and it was delivered on the 26th of August, which surprised me. I didn't expected anything earlier than 7-10 working days (within 2 weeks) Well done and keep up the service :)
0 replies
57 months ago
False Advertising on website
I've tried mailing sales@xtrainer.co.za to resolve an issue with my order. But not sure if anyone checks mails there but no response after 24 hours. I placed an order on the 5th of August for 5 items from the website, and it was delivered on the 11th August. Upon inspecting the items, all 5 items were different styles and variations from the ones shown on the site Now I'm not talking about 1 or 2 items that were different or an incorrect size sent. Now I had to make sure that there wasn't a disclaimer on the page to say "image shown is for display purposes" or what you ordered "might" not be what we send you. So I would expect the item shown in the product image is what I should get. I even took a screengrab of the advertised pic vs what was sent to me and clearly they're different products. So how does a blunder like that happens? Coz this is way past making a little mistake. Has it become the norm for receiving products that's not the same as what you ordered? A response would really be appreciated. Thank you
159 replies
72 months ago
Outstanding Service
I had the pleasure of dealing with Zaheer when I was in need of a replacement battery. He is very knowledgeable, professional, friendly and always got back to me regarding my questions. From my initial correspondence down to the delivery was nothing short of outstanding service. It was also nice of them to provide a free fitting service (which I didn't need) so that anyone that doesn't want to get their hands dirty can benefit from it, and you don't have to leave your house at that! :) I would highly recommend them even if it meant paying a little bit extra (where applicable) over your local "walk-in" store. Once again, 2 thumbs up for Zaheer.
105 replies
77 months ago
Pathetic service
Strubens Valley Builders I went to the store on the 12th December to purchase a board to have it cut to spec, and to buy a few meters of bubble wrap. 1) The website states they charge R10 per meter x 1250mm, so I wanted a few meters. Then the salesman said they don’t sell by the meter, they don’t support cutting it there. Maybe I should try another builders or buy the full roll. So I decided to settle for a few smaller roll, then was told they only have 1 in stock. No further assistance was offered to find out when they will be getting or who has stock. 2) I had to pay for the board before they can cut it, so I paid for it first, only to be told by the cutter that they are too busy with a big order and it’ll only by done by tomorrow at 1pm. So I must come back tomorrow and it’ll be ready. I returned the following day at 4pm to collect. The cutter said they were still too busy and I should give him abit more time. So I left it and got a refund. I would expect that type of service from a Builders Express, but never from a proper fully fledged store like Strubens Valley. Very disappointing, not to mention a big waste of time and money from traveling for nothing! I will avoid supporting them where ever I can!
61 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (33.333333333333336%)