Active since Aug 2013
PLEASE do not use Tracker in South Africa. It is the biggest **** and all in their contractual fine print. You can’t cancel even if you sell your vehicle. They bind you with either a 36-month contract or a R1500 penalty termination fee if you sell the car. They then had the audacity to state that there is a further 28-day notice period for which I had to pay an additional amount. So sad when companies become greedy. Their customer service team reached out, unfortunately it all just a facade and not offering a real solution or meet half way.
PLEASE do not use Tracker in South Africa. It is the biggest **** and all in their contractual fine print. You can’t cancel even if you sell your vehicle. They bind you with a 24-month contract, R1500 penalty teemination fee if you sell the car. They then had the audacity to state that there is a further 28-day notice period for which I had to pay an additional amount. So sad when companies become greedy.
We had the most dreadful grooming experience at Poochy Coo two weeks ago. Neither the groomer nor the owner wants to accept any responsibility. The vet confirmed that the clippers were too hot and left a small burn under our dog’s chin. She then started scratching and it became a horrible bloodied patch that we have been struggling for weeks to heal. The owner does not even want to refund the R600 that she charged for the actual session.
Abdul and his team is just absolutely the best Visa Agency to deal with in Cape Town. He first got my husband to Saudi Arabia, right on time with all the deadlines & deliverables. He helped me & the boys to obtain our residency visas for Saudi Arabia without fail. He guided me though every step. All parties involved from the agency, the team of doctors who do the medicals right through to the team at VHS. Thank you dear Abdul! Blessings
It is such a shame that I wrote the wonderful review last week about Discovery Insure. Since Tuesday last week the whole claim has just fell apart. Gary who was approved to do the flooring, discovered a leak when he uplifted the damaged flooring. He told me that Discovery will have to send someone to do a leak detection test - and the leak will have to be fixed before we can continue with the carpets, as we are also installing underfloor heating and we can't have any water issues with the underfloor heating. I have a studio at home and my clients use the bathroom which is situated in the passage. One Call was appointed as the contractor, they send Witcovsky Projects last week Wednesday to send a report on the leak. Neither Discovery or One Call made any contact with me since last Wednesday. The new carpet is in the garage, we can't use the shower and no one has called me back yet. This morning I had to call Discovery two times to get confirmation on the leak detection authorisation and now One call tells me they can only send someone tomorrow to to the leak detection. Jane Legodi was the initial claims administrator at Discovery and I have send her an email last week Tuesday with all the details - she has not made any contact with me since then. How long do we have to wait until we can have this claim settled and sorted? It has been an extremely frustrating experience since my last review on their service. Such a shame!
We had one of this nightmare experiences with a burst geyser at midnight. Discovery had an emergency contact number and the call centre got no response from the service provider, but they promised me they would try again at 06h00 the next morning - true to their word, 07h00 the plumber was here - our geyser was replaced that very same day with very little inconvenience. Jane Legodi was appointed as our Claims Administrator. Jane is one of the most effective people I ever had to deal with in the Insurance Sector. She handled all the subsequent damages/repairs with utmost professional and efficient s****. I would highly recommend Discovery as an Insurance company. We have all our Insurance with Discovery.
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