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Nicoleen S
Active since Aug 2013
58
Reviews
0
Industries
Reviews
58 reviews
Discovery Health
4 months ago
Pathetic services
I've had Vitality for years but joined Discovery Bank two weeks ago. It's been a disaster ever since. Both my apps are no longer working and my rewards not allocated, even lost my streak because of them. I've reported it plenty of times, but it's still not resolved and they don't care!
4 replies
Discovery Bank
4 months ago
Pathetic services
I've had Vitality for years but joined Discovery Bank two weeks ago. It's been a disaster ever since. My apps are no longer working and my rewards not allocated, even lost my streak because of them. I've reported it plenty of times, but it's still not resolved and they don't care! It's so frustrating. They close reported cases without even resolving it!
8 replies
Budget Insurance
4 months ago
The staff are friend...
The staff are friendly and patient and gives good advice.
1 reply
Bonitas Medical Fund
6 months ago
No accountability
My father just joined this scheme, and their customer services is truly pathetic! They just send automated responses but attend to the problem. I've been raising concerns for more than a week but no real response or action from them. I can just imagine how they will handle your problem if you have a real medical emergency. Now they suspended his account because he they made a mistake by not deducting his debit order. They made the mistake but we have to pay for it now! be accountable!
7 replies
Medscheme
6 months ago
Pathetic services
My father just joined Bonitas which they are managing. Their customer services is truly pathetic! They just send automated responses but don't attend to the problem. I've been raising concerns for more than a week but no real responses or action from them. I can just imagine how they will handle your problem if you have a real medical emergency.
0 replies
Bonitas Medical Fund
6 months ago
Pathetic Customer Services
My father just joined this scheme, and their customer services is truly pathetic! They just send automated responses but attend to the problem. I've been raising concerns for more than a week but no real response or action from them. I can just imagine how they will handle your problem if you have a real medical emergency.
1 reply
FNB (First National Bank)
11 months ago
Unsafe action - Cancelling my card without my permission and without notifying me
FNB cancelled my Fusion card without notifying me or replacing my card. This is very dangerous as I could have been stranded somewhere, with a flat battery phone thinking I still have access to my money. This put my life in danger. This was very irresponsible of them of firstly cancelling my card without y permission, secondly not to notify me of what they have done so that I can take the necessary steps to keep myself safe. How many other people lives' have they out in danger?
1 reply
Budget Insurance
25 months ago
Pathetic services
Budget Insurance are still busy with my hail damage claim from last year November, it's almost a year ago. They are not fixing my car but I pay my insurance every month. I will now report this to ombudsman because even the head does not respond to my complaint
1 reply
Clicks
28 months ago
Pathetic online services
Clicks is pathetic. They delivered a wrong order, then sent me a statement that they have delivered my order. When I alerted them of their mistake and that I am waiting for my order as I paid for it, they want me to jumped through hoops. They got the order wrong but now I must suffer. I just want my order or my money back. They can come pick the wrong parcel.
0 replies
Budget Insurance
30 months ago
Ignoring my hailstorm damage claim
I submitted my hailstorm claim in November last year, but Budget Insurance is ignoring my claim. I pay every month but no response from them. This is terrible services! Every time it rains, my house gets wet because of my damaged roof.
2 replies
Review Distribution
5 Star
2 (3.4%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (3.4%)
1 Star
54 (93.1%)
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