AS
audrey S
Active since Sep 2013
2
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2 reviews20 months ago
Phindi was excellent communication was very good
Phindi was excellent communication was very good. Repair are done very well thank you
53 replies
130 months ago
Messed around
We bought a Samsung dishwasher. The dishes would not come clean. Samsung contacted me and said their representative technician would call for an appointment. Oeg Electrical from 98 President Street, Germiston made the appointment. They advised what day they will come out and give me an hours notice so I could be there. They did not call, they just arrived. Thank heavens my husband was home. We followed their advice, changed soap powder and washed plates first (why do I have a dish washer?). The dishes still didn't clean, I called Oeg Electrical and was lied to about my dishwasher being filthy dirty, full of food particles and that they pulled spaghetti out and showed my husband. Lies! Oeg Electrical also warned they would charge a call out fee should they find food particles in the machine! Seriously? I called Samsung again and asked for a different technician as I felt so insulted by Oeg. A day was arranged and again they said they would give notice before arrival. They didn't arrive until much later, again my hubby was home. It was Oeg again. After checking it they said they would suggest to Samsung it be replaced. They deny this. I have made all the calls to Samsung and Oeg.
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