Active since Sep 2013
I have just been informed by my bank FNB, that they were able to recover the funds from the Purevegan account at Standard Bank. So I am very pleased I need to complete a claim form and will receive my money back! Hope you all have the same experience, it was worth it to go to the police station in the end.
My case no is 271/1/2021, so you can also link your case numbers to this one
Unfortunately, and against my better judgement, I also bought from these fraudsters on 23rd Dec and paid R6k for a Smeg kettle that usually costs R10k. The website looked very professional and I received a mail from Sandra to confirm all in order. I couldn't find any reviews on this company so assumed all is in good standing. I asked them to deliver only on 11th Jan as I was away on leave. Just came across all these comments and the website is suspended. I will go report to Douglasdale police this morning and link to the case no. already mentioned. Will also report at my bank as a fraudulent transaction.
I made a booking via booking.com on 6 Nov 2019 for a hotel called Museum 1783 in Venice at EUR170. Free cancellation policy before 8 Nov 12am Venice time. I realised my friend made another booking so we were double booked and I cancelled the booking at 1am Venice time on 9 Nov, exactly 1 hour too late for free cancellation. I immediately informed Booking.com as well as the hotel and kindly requested a refund. They did not respond, only after the second request on 11 Nov did I receive feedback from the hotel in Italian that they will not refund as it is their policy! 1 hour too late and not even open for negotiation. Then when I tried to rebook my cancellation, the hotel was fully booked for those dates so they double money! Booking.com advised they will refund their cost of EUR40, which I received back. EUR170 is a lot of money for South African currency and I find this attitude disgusting to rip people off.
I made a booking via booking.com on 6 Nov 2019 for a hotel called Museum 1783 in Venice at EUR170. Free cancellation policy before 8 Nov 12am Venice time. I realised my friend made another booking so we were double booked and I cancelled the booking at 1am Venice time on 9 Nov, exactly 1 hour too late for free cancellation. I immediately informed Booking.com as well as the hotel and kindly requested a refund. They did not respond, only after the second request on 11 Nov did I receive feedback from the hotel in Italian that they will not refund as it is their policy! 1 hour too late and not even open for negotiation. Then when I tried to rebook my cancellation, the hotel was fully booked for those dates so they double money! Booking.com advised they will refund their cost of EUR40, which I received back. EUR170 is a lot of money for South African currency and I find this attitude disgusting to rip people off. Booking.com has the power to negotiate with their hotels and this unfair business practice should not be allowed.
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