HM
HANLIE M
Active since Sep 2013
2
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Reviews
2 reviews5 months ago
Be careful when renting through this agency
Be VERY careful when renting from this agency. When it comes to refunds you struggle your butt off. They charge you repair costs when you move out for faults that have been clearly stated on the entry inspection. SO TAKE PHOTOS OF EVERYTHING WHEN YOU MOVE IN EVEN MARKS ON THE WALLS AND CEILING. Also contains R500 for 3 days water and sanitation. Receive your statement for the above by the 6th of each month, but when a refund is due, you don't get the statement. Not transparent. Raised an issue regarding electricity, which should be prepaid, quite a while back. R70 000 later to replace my son's desktop and an incomplete online examination (possibly going to fail this subject) due to the main house ran out of units, the issue is not resolved yet. Apparently what should be prepaid is linked to the meter of the main house. If I knew this was the case, I would have never signed the lease. Entry inspection was also rushed by Melisa due to too many clients moving in on the same day. According to me this issue is material breach of contract and still want to charge me penalty fee for early termination. No recommendation from me.
0 replies
67 months ago
Changw of ownership
I went to the Secunda branch yesterday just after 12:00 to do the change of ownership. All my decoders are off (not working). Phoned the call centre Friday 21:40 and decoders are still on the old owners name. I must phone them after 24 hours again. 24 hours already passed since I completed the forms? Wonder how much longer I'm going te be without DSTV?
212 replies
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