Active since Sep 2013
Would not recommend this business to anyone. Shoddy service and don’t care attitude. Mercia the owner is sour and doesn’t know how to treat customers respectfully. I had a horrible experience in that I liked a dress, but asked if they would order the same size and style in another colour. The dress finally arrived and when I went to try it on it was much too big for me. They made me pay for the original dress as Mercia told me they would have to have another dress made up specifically, in another colour. I was okay to do that as really liked the style of the dress. However, I made it quite clear that I now should not be liable to pay for the alterations to the new dress as the dress was the wrong size and it was clearly not my fault. She fobbed me off by saying that she specifically had to get another dress maker to make the dress as the other one wasn’t available and that they work according to different sizes. An excuse so ridiculous, it was pointless to argue with her. Suffice to say, I am now going to take the dress to be altered to someone else and will never set foot in these premises again. Only Pumla, the lady who helps with the fittings, showed me some respect and kindness. Totally unprofessional business.
Beware of Dischem Brooklyn. They have been taken off as a Discovery Designated service provider, this meant that I had to make a co-payment on my meds as Discovery Medical Aid only paid 80 % of the claim. They don’t even bother to inform their customers that this is the case. When I called the head pharmacist promised to get back to me. Am still waiting.
What a great experience with this company. Such professional service from start to finish. Anthony Dyer really went the extra mile for us in ensuring that our goods were relocated from a storage facility in Cape Town and transferred safely to Pretoria. Can highly recommend. Thanks so much to Cecelia for her excellent service from the warehouse.