DM
Dineo M
Active since Oct 2013
5
Reviews
0
Industries
Reviews
5 reviews15 months ago
DON'T ENTERTAIN FORGET DEBT!!
They make broken promises and sell you this wonderful "debt solution" for you however they leave you in even more debt that what you were before. I just need a number to contact them asap! Please if anyone can assist me asap.
0 replies
59 months ago
Great consultant Renier Herbst
Thanks to Renier who has really assisted me with getting a great premium.
53 replies
74 months ago
Unfair charges
Telkom, please explain to me why I am being charged for some "Mo'Nice" service on my account this month? I do not know ANYTHING about "Mo'Nice" and I did not activate said service on any of my numbers however I still have to for pay it because it reflects on my bill for March 2020. Unbelievable!
0 replies
96 months ago
Lack of communication from Ster Kinekor regarding refund request
I had made a movie booking on the 03/04/2018 for 5 "Deadpool 2" tickets via the Ster-Kinekor mobile app, the booking wasn't confirmed but money was taking from my account so I phoned their customer care to inform them of this matter and in a friendly manner they informed me "Sir, your money will be refunded in within 2 hours". 2 hours later and nothing happened so I phoned them again and a different agent told me "Oh no sorry sir, it will take up to 24-48 hours for the refund to happen, please be patient". Naturally I waited 24-48 hours before I called in again and this time they advised me to log a refund request (07/05/2018), two weeks ago I then logged the refund request while on the phone with of one customer care agents who told me "Sir, your money will be refunded within 7 working days". On 20/05/2018, 7 working days later no one from Ster-Kinekor contacted me so I take it upon myself to phone them YET AGAIN to figure out if this will EVER be attended to. I then decided to send a complaint letter/mail last week after waiting 8 working days (21/05/2018) , I receive a response mail that states "kindly contact us if the money has not been refunded by Monday 21/05/2018. We apologise for the inconvenience caused". Today's date is 22/05/2018 and yes I phoned AGAIN this morning and this time I was told "Sir, your money will be refunded in the next 24-72 hours. We really apologise for the inconvenience caused". I have three friends who have informed me that they have never waited no longer than 48 hours for their refund from Ster Kinekor so I would like to know why my request has taken over three weeks to resolve? The worst customer service support that I have ever experienced.
53 replies
110 months ago
Excellent Service By Thabo
<p>I have just purchased my new vehilce from Thabo and he has been the most professional salesman I have ever dealt with.</p> <p>His colleagues here at Citton Cars are exceptional and I am very happy to have my new vehicle from them.</p>
0 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)