CW
Clair W
Active since Mar 2009
5
Reviews
0
Industries
Reviews
5 reviews47 months ago
A pleasant surprise
I was a little skeptical after reading the reviews here, but I also know that people are more likely to complain than compliment. Also, the sunglasses I wanted have been discontinued by the manufacturer and are out of stock everywhere else, so I decided to order them on EyewearSA. I placed my order yesterday afternoon and payment was quick and easy. When I got home this afternoon my parcel was waiting for me. I was expecting it to take at least 3 days, adding in a weekend, I was only expecting to receive them next week. Very impressed with super fast delivery time and the ease of payment and their user friendly website. The only reason that I do not give 5 stars is that I had to search all over the internet for product information on the Serengeti sunglasses. There is very, very little information on the website about the size, darkness or shape of the sunglasses... only a side angle photograph and whether or not the sunglasses are polarised. I would recommend this website if you already know what you are looking for and need an efficient and fast delivery system.
0 replies
95 months ago
Great products, best customer service
Faithful to Nature staff are so polite, friendly and willing to help. There was a problem with my order, I sent them an email and I got an immediate phone call and an overnight parcel delivery to correct the problem. Not only do they provide me with peace of mind in that I can order quality products from them, but they ensure customer satisfaction with brilliant after sales service. I highly recommend them!
53 replies
100 months ago
Worst customer service ever
Worst customer service ever! The owner received my deposit 2 weeks ago and has been paid by the bank, but I still don't have my car. He does not reply to emails and does not answer his phone. He has lied about ordering spares to fix mechanical details on the vehicle and does not provide feedback. He also does not sort out the licensing of the car, which he is obligated to do. I have reported him to the Motor Industry Ombudsman and to financial houses who provide finance for his vehicles. DO NOT buy from Motor Junction!!
105 replies
100 months ago
An employee who goes the extra mile
Last week I stopped at Caltex in Lawrance St, Pretoria for fuel. My cars petrol cap broke. Calvin went out of his way to fix it for me. He was very friendly and helpful towards me and everyone who stopped at the station. It is clear that he is well known in the area as many people driving past waved at him. Meeting such a cheerful, positive person always brightens up a day and Calvin should be commended for his attitude!
105 replies
118 months ago
Thrilled with service
<p>On Monday I wrote to Food Lovers Market head office regarding several complaints I had with the Menlyn branch. By Tuesday morning, Suzi from the Menlyn branch had emailed me for more information. She phoned me on Wednesday to confirm that the issues had been addressed with the relevant store personnel. I am very impressed that my complaint was handled so quickly and feel that I am a valuable customer to Food Lovers Market. I will continue to support them in the good faith that they have my best interests at heart.</p>
0 replies
Review Distribution
5 Star
3 (60%)
4 Star
1 (20%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (20%)