YQ
YING Q
Active since Nov 2013
2
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Reviews
2 reviews44 months ago
Worst experience in a “5” star hotel
Very disappointed for a 5 star hotel! Made online booking for special deals early check in and late check out for my husband birthday weekend away. I have phoned before hands to let them know there will be a 6 year old boy and if they can also do little thing for the birthday even just a small piece of cake, the booking lady name Ulanda said I can up grade for extra R300 for extra bed and bigger room which I am happy to do so, I have also confirmed with her twice with early check in if including breakfast and she said yes, that’s part of the special. On the day we arrived the reception very rude and rolled her eyes on me said no deals included breakfast and at 8:30 the room is not ready, we send up paying full price if breakfast for two. End up there was no extra bed for the child and also NOTHING for my husband birthday cake ( not even just a sweet) The bed is very old and uncomfortable, I end up not sleeping well as every small movement of my husband and my child I can feel it, the bedding is inside out and the beds are broken( yes, I have taken pictures) Not recommend for any business man to sleep there as there wifi also very slow, I couldn’t even open a page ( and yes, I have also took pictures of that) My husband took me for Taj 5 star hotel and we had a wonderful time so I book Marriott as I think it’s a standard for a 5 star hotel but no! The mirror by the sink is falling apart, very badly fitted after someone break it in the first place( I got pictures for that too) Not worth to call this hotel as a 5 star hotel. Very bad experience.
0 replies
125 months ago
Stealing my money
I've been into telkom twice already but nothing has been done. My contract expired and now I want to end it.<br> Case numbers: 17170443 & 17313665<br>
75 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
1 (50%)
1 Star
1 (50%)