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Bossie B
Active since Dec 2013
2
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2 reviews6 months ago
New Toyota Prado Def
I purchased a Toyota Land Cruiser Prado TX from Toyota Secunda in August 2024. Since then, I’ve experienced persistent wind noise issues from the side mirrors and windscreen. Despite multiple engagements with Toyota Secunda, including with Chris Moorhead and previous dealership owners, the issue remains unresolved. Toyota South Africa concluded the noise is due to aerodynamic turbulence and not a defect, yet the problem worsened after replacing the windscreen through my insurance. Toyota’s suggestion to trade in the vehicle for another model is not financially viable and shifts responsibility away from them. I believe this is a warranty-related defect and expect Toyota South Africa to take accountability and resolve the matter. I’ve escalated the issue to the Motor Industry Ombudsman of South Africa for formal dispute resolution.
0 replies
94 months ago
Poor service
I would not recommend to use them. as I had a problem where on arrival at the airport we did not have a ticket as travelstart did not do the booking with the airline. It cost me R966 more for a ticket at the airport and it is now almost 4 weeks and the issue is not resolved. It is a nightmare to phone them as I did try that and it is very time consuming and not getting you any aware
424 replies
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