IL
Ilse L
Active since Feb 2014
12
Reviews
0
Industries
Reviews
12 reviews16 months ago
I was really impressed with the level of service I received today from Bafana Malabie, a Consultant
I was really impressed with the level of service I received today from Bafana Malabie, a Consultant. He was very responsive and helpful, and he was able to resolve my issue quickly. I would definitely recommend this company to others.
0 replies
27 months ago
No service from Telkom
I app**** for Telkom Fibre on 8 December 2023. Today, 16 January I still haven't heard from the technicians to install the line. Every time I phone, there is a different excuse and story. Or I have to wait 72 hours so that the team can receive the email. Best of all, I was already billed for it. Can someone in a superior position contact me regarding this issue.
0 replies
61 months ago
Online Shop - Very Dissapointed
I have ordered a few items via the online shop yesterday morning. The delivery times was 11:00 to 14:00 today. I phoned before 14:00 and the consultant said they are on their way. It is 15:15 and still waiting. Not good enough. Tried to phone customer care, already closed. Please refund me with the full amount. I will never order via the online shop again Very dissapointed.
0 replies
69 months ago
Excellent Customer Service
I am writing to you to express my appreciation for the excellent customer service which I had received from your company with my last order. The team was warm and accommodating, and they were helpful to me, especially Clarise. Keep it up! Looking forward to my next order... Thank you.
0 replies
70 months ago
Bad Service
On Monday, 06 July I cancelled my service with Domestic SA via email. I am still waiting for the written confirmation that the cancellation has been put into effect, and cease charging my bank account for payments of monthly premium. They are ignoring me! I will not recommend any one to them, they never did their job from the first day I joined. I chose the option that the UIF for my domestic will be deducted from my bank account through Domestic SA to be paid over, they never did. Now, 4 years later they only let me know, and have various excuses. There are much better services out there who can assist with domestic payroll, they are not the only company. So disappointed!
0 replies
70 months ago
Bad Service
During lockdown I arranged payment with Bahiyyah Salie | Client Service Consultant for my insurance. I did forward the proof of payment, and she said she will allocate it. I keep on receiving emails from InsuranceBusters that I am behind with my premiums and that they never received the R337.54 that I paid on 29 May. I have forward the proof of payment again to them, they just ignore it and said my insurance will be cancelled. I am disappointed in their service and will not refer any one to them.
0 replies
115 months ago
Very disappointed
<p>Good day,</p> <p> </p> <p>I took out a contract last week. I received my phone. The lady who assisted me in the contract said I must put in my new sim and leave it for 5 hours then it will be activated. Well, this morning my phone is still not activated. I phoned ********** and Charmaine assisted me, she doesn’t know what is going on and definitely not helpful. She said if they must activate my account, the amount of R399 will be debited from my account! SINCE WHEN? This was never discussed while I took out the contract.</p> <p> </p> <p>I clearly stated that it must go off on the 26th day of each and every month. Why now??? If this is the way Vodacom is going to be, I want to cancel this contract with immediate effect. And please come and collect your phone and sim card.</p>
224 replies
116 months ago
Excellent Customer Service
<p>I have dealt with Milly Williams. She went the extra mile for me. She was friendly and helpful. She is absolutely an asset to the company!</p> <p> <br />Thank you Milly! Keep it up!</p>
105 replies
116 months ago
Still no feedback from Ferreira Traders (Pty) Ltd
<p>Still no feedback from Corné Ferreira from Ferreira Traders (Pty) Ltd regarding the bad service and manufacturing and Corné just do not seem to care about their quality. Very disappointed. We only want our money back and he can come and collect his bed that he states is SABS approved!</p>
0 replies
116 months ago
Very disappointed in our bed that we bought from Ferreira Traders (Pty) Ltd.
<p>Complaint - Ferreira Traders (Pty) Ltd</p> <p> </p> <p>We bought a bed through Ferreira Traders (Pty) Ltd on 9 August 2016. When they delivered there was a bad torn on the side of the mattress. We notify Corné immediately. He insisted that we don’t return the bed and that he will come and deliver a new bed that same week. After 2 weeks of various excuses to deliver our bed that the driver damaged we decided to take the bed ourselves to Pretoria East. He even had the audacity to message and say why are we taking so long from Alberton to Pretoria East.</p> <p> </p> <p>Got a new bed (that we fetched in Pretoria East), same one as Sheraton Hotel as Corné said. Got home, and immediately noticed the quality of the bed was still poor. Phoned Corné and explained it to him, he was very annoyed and said: “We manufacture 500 beds a day; 60% for the export market and the remainder for the local market”. This was our second bed that we are not happy with. He keeps on saying Sheraton Hotel has no problems with their beds. I am not interested in Sheraton Hotel’s beds. He forgets that the first bed was damaged by them and he admitted it.</p> <p> </p> <p>We asked for an inspection of our mattress and base immediately. He requested photos of the bed and said he will send his QC out. That was 4 weeks ago. He ignores us and says we don’t have a complaint.</p> <p> </p> <p>Our lawyer phoned him, he promised to refund us on 16 September and come collect his bed. No money has been refunded and his bed is still with us.</p> <p> </p> <p>He ignores our messages and phone calls.</p> <p> </p> <p>Corné Ferreira is turning a blind eye…</p> <p> </p> <p>His motto reads “We Understand Fair Trading!!!” I don’t agree, he doesn’t care about individuals!</p> <p> </p> <p>Bad service and manufacturing and Corné just do not seem to care about their quality.</p> <p> </p> <p>Very disappointed in our bed that we bought from Ferreira Traders (Pty) Ltd.</p> <p> </p> <p>We only want our money back and he can come and collect his bed.</p> <p> </p> <p>Please note that I have all correspondence between Corné and us on record where it shows how is lying and all his empty promises.</p> <p> </p> <p>I know for a fact we are not the only ones he owes money.</p>
372 replies
Review Distribution
5 Star
3 (25%)
4 Star
1 (8.333333333333334%)
3 Star
1 (8.333333333333334%)
2 Star
1 (8.333333333333334%)
1 Star
6 (50%)