IL
Ilse L
Active since Feb 2014
10
Reviews
0
Industries
Reviews
10 reviews18 months ago
I was really impressed with the level of service I received today from Bafana Malabie, a Consultant
I was really impressed with the level of service I received today from Bafana Malabie, a Consultant. He was very responsive and helpful, and he was able to resolve my issue quickly. I would definitely recommend this company to others.
0 replies
29 months ago
No service from Telkom
I app**** for Telkom Fibre on 8 December 2023. Today, 16 January I still haven't heard from the technicians to install the line. Every time I phone, there is a different excuse and story. Or I have to wait 72 hours so that the team can receive the email. Best of all, I was already billed for it. Can someone in a superior position contact me regarding this issue.
0 replies
63 months ago
Online Shop - Very Dissapointed
I have ordered a few items via the online shop yesterday morning. The delivery times was 11:00 to 14:00 today. I phoned before 14:00 and the consultant said they are on their way. It is 15:15 and still waiting. Not good enough. Tried to phone customer care, already closed. Please refund me with the full amount. I will never order via the online shop again Very dissapointed.
0 replies
71 months ago
Excellent Customer Service
I am writing to you to express my appreciation for the excellent customer service which I had received from your company with my last order. The team was warm and accommodating, and they were helpful to me, especially Clarise. Keep it up! Looking forward to my next order... Thank you.
0 replies
72 months ago
Bad Service
On Monday, 06 July I cancelled my service with Domestic SA via email. I am still waiting for the written confirmation that the cancellation has been put into effect, and cease charging my bank account for payments of monthly premium. They are ignoring me! I will not recommend any one to them, they never did their job from the first day I joined. I chose the option that the UIF for my domestic will be deducted from my bank account through Domestic SA to be paid over, they never did. Now, 4 years later they only let me know, and have various excuses. There are much better services out there who can assist with domestic payroll, they are not the only company. So disappointed!
0 replies
72 months ago
Bad Service
During lockdown I arranged payment with Bahiyyah Salie | Client Service Consultant for my insurance. I did forward the proof of payment, and she said she will allocate it. I keep on receiving emails from InsuranceBusters that I am behind with my premiums and that they never received the R337.54 that I paid on 29 May. I have forward the proof of payment again to them, they just ignore it and said my insurance will be cancelled. I am disappointed in their service and will not refer any one to them.
0 replies
117 months ago
Very disappointed
<p>Good day,</p> <p> </p> <p>I took out a contract last week. I received my phone. The lady who assisted me in the contract said I must put in my new sim and leave it for 5 hours then it will be activated. Well, this morning my phone is still not activated. I phoned ********** and Charmaine assisted me, she doesn’t know what is going on and definitely not helpful. She said if they must activate my account, the amount of R399 will be debited from my account! SINCE WHEN? This was never discussed while I took out the contract.</p> <p> </p> <p>I clearly stated that it must go off on the 26th day of each and every month. Why now??? If this is the way Vodacom is going to be, I want to cancel this contract with immediate effect. And please come and collect your phone and sim card.</p>
4 replies
118 months ago
Excellent Customer Service
<p>I have dealt with Milly Williams. She went the extra mile for me. She was friendly and helpful. She is absolutely an asset to the company!</p> <p> <br />Thank you Milly! Keep it up!</p>
1 reply
131 months ago
BoxOffice
Where do I start? Last weekend I rented the movie Get Hard on BoxOffice, receiving a message shortly after that my smartcard is not registered for BoxOffice, after renting many movies before. I SMSd the number to 37569. No response! I then phoned the Call Centre, holding on for an half an hour, the Consultant cannot find the problem. She even helped renting over the phone. No luck. I phoned the Call Centre probably 6 times already, spoke to different Consultants and still I cannot rent the movie. Last night I was holding on for 40 minutes, come on, is this fair? And the best of all, my account is billed for R90.00 and didn't see one movie. What should I do?<br> <br> The best was the one Consultant said I must go to Playlist to find my movie???<br> <br> I cannot keep on phoning Multichoice Call Centre, holding on and no one can assist me. You can look on my profile, I did phone a couple of times.<br> <br> Please assist ASAP and correct my account. This is an URGENT matter! I am paying a lot for the service and don't receive any service! To phone the Call Centre does not help.<br> <br> Prior I could rent movies, and now I cannot, and I am being billed!
1 reply
134 months ago
Well done Zelda and team!
I have been to various Optometrists in my life, until I met Zelda van Coller in 2007. I had Cornea Transplants and my eyes were extremely sensitive, but Zelda helped me to find the perfect glasses.<br> <br> I went back on 30 May 2015. It was my second time at Zelda van Coller Optometrists. I will never go to another Optometrist. The service was absolutely wonderful. All the staff members are friendly. Chrisie is always willing to help where she can, and will come back to you if she cannot help you straight away! My medical aid didn't want to pay R2 008.00 towards my glasses, but Chrisie gave me an invoice for the medical aid, after submitting it to the medical aid, the money was in my account a few days later. <br> <br> Zelda has helped me tremendously over the years. She spends time with all her customers and looks after their needs! That is a big PLUS in today's hectic lifestyle! They definitely give their utmost best!<br> <br> I will definitely recommend my family, friends and colleagues to Zelda!<br> <br> Excellent service Zelda and Chrisie! Keep it up!<br> <br> Thank you,<br> <br> Ilse
1 reply
Review Distribution
5 Star
3 (30%)
4 Star
1 (10%)
3 Star
1 (10%)
2 Star
1 (10%)
1 Star
4 (40%)