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farhaan B
Active since Feb 2014
77
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77 reviews1 month ago
Re: Ticket ID #52541 | MH7553986 | Hellopeter nr 1 of 10 March 2026 – MH7553986 – MedVital – Complaint regarding 35% Non-DSP hospital co-payment
So after the response to my review which was not in favour. I called around for Drs that works in the SO CALLED MEDIHELP PRESTIGE NETWORK OF DAY HOSPITALS. All the DR'S are fully booked until May because she will be a new patient to them they require her medical history because she is also an oncology patient. So basically where she suppose to have the procedure done last week by her DR who is a medihelp network DR and at a network hospital why we assumed we where paying more for open network. She now needs to go to her physician to do a medical work up then a referral to her oncologist to get a report then hope she gets an appointment at a DR. How much does this cost the patient and the member and WHEN will she get the test she actually needs. Bear she is 74 yrs with multiple heart conditions that what if she does the procedure in rooms and has an angina or cardiac episode on the prcedure table. Just because medihelp wanted to save a few rands. ALSO SPEAKING TO ALL THESE DR'S THAT WORK IN THE DAY NETWORK THEY ALL AGREED THAT THEY A FULLY BOOKED FOR THE SAME REASON THAT THE MEDICAL AIDS ARE FORCING THIS ON PATIENTS. This is the second week that she is continuous bleeding from her ****** and the surgeon again to afraid of the mighty medical aid cannot admit the patient because the criteria according to the medical aid i not necessitated. SO WHAT DOES THE GENIUS MEDIHELP DR'S SUGGEST SHE DOES ? DIE OR GET TREATED WHEN THINGS GET MESSY ?
53 replies
1 month ago
VITALITY APPLICATION WITH NO RECORD
Sadly since we last complained we have not received feedback on the telephonic records that show my mum signed up for vitality. They claim it was a telephonic sales agent. We paid for over a year and never used the product. Typical ****. Please contact me the consented third party on the policy for feedback.
53 replies
1 month ago
FNB IS LOSING THE PLOT
Like I stated in the previous review FNB private banking is no longer adding value to the client. It was only after my review last week that I conveniently was notified that my private banker has changed . LIKE *** ? Also as a result of not being able to transfer money out of my credit card my debit orders was rejected and i was charged R115 for each .... I am actively considering moving over to YOUR COMPETITOR
53 replies
1 month ago
MEDIHELP DOES NOT HELP AT ALL
So my grandmother needs to have a G&C procedure done. She has multiple chronic conditions and oncology baskets active. She visited her specialists who app**** for the procedures authorization just to find out that there is 35% co payment for non network day procedure ****. Ironically the hospital and the Dr is on the network strange enough there is no day procedure network where the Dr can practice to have this co payment removed. Now my question arises a 75 year old frail patient paying extra in premiums to use any network and having being treated for years at the same hospital and the same team of DR's must now set search for a new team of Dr's bring them up to speed on her medical history while her condition deteriorates. I just do not se the logic in this. Also why is the list of network day procedures not shared in the beginning of the year with the member how must a 75 year old log on to a member zone ? Really this is such a slap in the face...
53 replies
1 month ago
Declining services
Horrible service unable to transfer money out of my credit card to cheque account. I am unable to climb levels with ebucks also why don't I get a settlement discount to repay my credit card... FNB is becoming horrible by the day ....
53 replies
2 months ago
VITAITY ****
My mom has been paying for vitality membership for over a year and she cannot recall her accepting or signing up to any membership nor was she prompted to accept a debit order mandate. Apparently the it was a tele sales consultant we have asked for proof of this application recording or paper to date we have not received any feedback. She was never even educated on the benefits nor utilized any of the benefits she was clearly taken advantage of. I am the nominated third party on the membership please contact me to resolve this matter. 06455317244
112 replies
3 months ago
Medical aid that decides when you get to see a Dr
My wife had a fall and after the fall she experienced 3 uncontrolled seizures.Went to casualty and admission Authorization was pended waiting for a pma assessment. While she had multiple seizures in the waiting casualty waiting area. THEY AGAIN HAD RED TAPE TO COVER THERE ASS BUT MY MEMBERSHIP HAS NO CONDITIONS OR WAITING PERIODS ... Call me on this number 0645317244
112 replies
5 months ago
PMB TREATMENT NOT RECOGNISED
The scheme refuses to fund/register PMB condition 941A after confirmation of MRI findings.
53 replies
10 months ago
Bad experience with OPPO
Poor after sales service on my oppo device that is still under warranty. The fault is with the repair centre and oppo device was returned yet remains to be defective
165 replies
11 months ago
POOR PRIVATE WEALTH SERVICE
My Private wealth card has expired but no new card was delivered no i am unable to transact
53 replies
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