SF
Saberah F
Active since Mar 2014
4
Reviews
0
Industries
Reviews
4 reviews63 months ago
Worst service ever!!!
Worst company to deal with. Can never get hold of them telephonically. I settled both my PnP and RCS account and just get e-mails "sorry to lose you", but no one is actually providing me with feedback. i will not be held liable for any further charges on this account as it was paid off 18 Jan already, still no closure. I just want these accounts closed and confirmation thereof ad update my credit profile.
56 replies
64 months ago
Great service
Purchase process was flawless. Delivery was quick Nad professional. So far the product is good.
61 replies
65 months ago
Dishonest and overstated quotes
Worst company to deal with. Made me wait after 2 appointments were confirmed. I had to follow up and eventually they pitched with an overstated Invoice of R15k. Got someone else for half price that fixed 3 things more than they missed anyway. I canceled request with them, I then received a R3500 "discount".. Lol.. Which I declined due to my experience with them and other quote was far cheaper with more work done. I was promised a payment (R7225) of my deposit paid today. I was advised that stock was bought already when I demanded proof, it was all of a sudden not ordered. Made me wait 3 days as payments are made on "Thursdays". I pleaded I had other electrician and needed funds, but I was since then ignored. I called today and they supposedly paid my money back and emailed me the POP, needless to say, I have still not received the payment. Now they are not answering their phones, after they supposedly resend the POP via email, twice. Don't deal with this dishonest company!!!Save your money and time. Worst unprofessional, money hungry crooks!!! They are all in on it from the one that answers the phone Ruchelle, who gave us the run around and lied about the POP being emailed and eventually ignored our calls when we asked for it via what's app, couldn't even apologize for the sh#ty service and 2 no show appointments, to electricians Donovan who supposedly advised stock was bought already for repairs. I should have trusted my gut when they justified their prices and kept on doing so as they left my driveway. I am still waiting on my payment!!!
0 replies
131 months ago
No Feedback
On 26 June, my father was unfortunately a victim of ATM Fraud. He's card was grabbed and money withdrawn from 3 different ATM's.He contacted FNB call center at 16:22 pm on the same day, transactions were done 16:26, 16:27 and 16:29pm. It's now 3 weeks later after he filled out doc's and provided an affidavit. Eric at Warrenton branch keeps on advising that the documents needs to be faxed and he's awaiting a reference number from Fraud division. i contacted Fraud division on behalf of my dad and they have not received any doc's on their side. promises to keep my dad in the loop has been made more than once. same excuse every time, the doc's will be faxed again. The branch manager keeps on referring us back to Eric. I'm assuming this is a centralised system where you trace progress as you have to use ID number, but Eric is the only one that can check, yet still no feedback nor progress after all the promises. this is unacceptable. I've been banking with FNB for years and got my dad to change, my husband, close friends and family. i never expected this. Please assist in resolving this matter urgently as my dad still without his money 3 weeks later.
75 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
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2 Star
1 (25%)
1 Star
2 (50%)