JP
jannie P
Active since Mar 2014
18
Reviews
0
Industries
Reviews
18 reviews55 months ago
POOR CALL CENTER SERVICE
NO RESPONCE OR ASSISTANCE FROM CALL CENTRE. I am trying to obtain a statement as they have charged for medication not delivered i have send 7 Emails in last 14 days i have tried calling 5 times and call center agents can not get me transferred to finance or to dispensing AND WE ARE FORCED BY MEDICAL AID BONITAS TO US THIS SERVICE PROVIDER> totally poor service
2 replies
73 months ago
DISTRIBUTE PERSONAL INFO TO 3 RD PARTY
My personal information and billing were given to a third party without my consent . I now get harassed by this individual . This is against the law no wonder that TELKOM is rates so poor . I have no choice than to seek legal assistants
0 replies
75 months ago
POOR SERVICE - INCOMPOTANCY
I am suspended now for the 3rd time for a short payment that were rectified in end of February already, member 4750040255 this happen in March twice and i con hardly say that i get explanation all calls just closed without proper explanation . not a trustworthy partner - call nrs 170420QZN5FH., 170420QZMWB7 , 160420QZMPFJ and 12 more 0844001903 Jannie potgieter call me i will tel you about service that suck
4 replies
89 months ago
No telkom service to bussinesses in CBD brakpan
Telephone line in business area of CBD Brakpan down for weeks we have report fault and they say a big line is down stolen or what ever . We have paid our line rental but get no service
0 replies
89 months ago
Rediculous poor service.
Service is ridiculous slow.logged a call on 16 february for ADSL line that is intermittend. 9CRK160219 Surpisingly 17th at 7h30 a technician is on my doorstep - Service checked and i bearly got 2 meg on a 4meg line but i got answer that we are far from box cable is long. Thats bull **** as i had a goog run till last year November when i had the problem - So to say the least is that since November 2018 i do not get the service i am paying for - Tried switching to Fibre but its not available in our area Within the hour aftr technician left it were down again, Received call from the call center and were assured they will resend someone 18th received a call again to say call is still open complete a servery rating service as poor, Till today no more action even tried logging a new fault bus system say there is an open call. Can i get a refund for the time the line were down? or just expect a discount? I Think its time for me to do a sevey in the area and do an accumulative action against telkom for breaching of contract
0 replies
90 months ago
Refusal of patients at network provider
i had a problem tonight with my whifes health. After i called their contracted ambhlance cervice they responded in good time BUT THEN NONE OF THE CLOSER NETWORK HOSPITALS ECCEPTED TP TAKE HER AP MEDICAL AID PATIANT. PATHETIC ARANGEMENTS FROM BONITAS WITH THEIR SRVICES THAT IN EMERGENCY THEIR NETWORK PROVIDERS DO NOT ECCEPT THEIR PAYING PATIENTS.
1 reply
105 months ago
No Communication and query resolvement
Since changed over in January i have complained and even begged to get notifications on claims processed even after previous complaints i had no joy in getting it resolved. gladly its close to end of year and i can change medical aid
1 reply
107 months ago
false advertising
applied for 4 meg internet line ********** just activated Add indicated free calls I were just told I have to pay for calls and call bundle's
1 reply
107 months ago
Worst medical aid i have been on in 25 years
I have been forced to go to Bonitas due to Merge from Liberty. I have got no Joy from dealing with Bonita's After so many calls I still do not get E-mail or SMS notifications on transactions, There registered docters is 5 times the distance from my house and they expect me to just fork out the exrtra transport cost not caring about the fitness of their patients. So done with this
1 reply
108 months ago
Rediculous poor srvice
<p>applied for Internet -got a call from a agent REF ********** -2017 2 weeks later on querying no order were found on system. Then got referred to billing department for some outstanding acount from 1998 WOW REDICULOUS is not the word.</p> <p> </p>
1 reply
Review Distribution
5 Star
1 (5.555555555555555%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (27.77777777777778%)
1 Star
12 (66.66666666666667%)