CK
Christopher K
Active since Mar 2014
2
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2 reviews102 months ago
Eagle Canyon Auto unethical behaviour and negligent
Water Pump and Thermostat is a historically issue which was repaired twice already before and after I took delivery of vehicle. Had I not asked for 101 check it would not have been repaired as Jacque wanted to delivery ASAP. He kept on pushing for delivery. After asking for the above, he advised that vehicle have water pump and water leak faults, which needed to be replace/repair which they did. It took +- 3 weeks to conceal the defect. Strick 1 unethical behavior. Again after delivery same issue. Hence I want to return the car on 22 February 2017 and you said I can’t and that you will fix it. Strick 2 unethical behavior. Strick 3 unethical behavior because as per consumer protect act official’s advise I was in a position to return the car cause it was within 6 months period. Eagle Canyon Auto misrepresented me by saying i can't. 22 Feb 2017 I ask for engine report which you never gave but made statement on a letterhead and signed. Strick 4 unethical behavior. Eagle Canon fixing is temporary/ concealing/ hiding the problem. To date car is still giving issues Causing my sister to almost have a miscarriage due to their unethical and negligent business dealings. Sister admitted to hospital 30 November 2017. This car could have ****ed my family with all this issues. Because all you do is push sales at all cost. This is unethical behaviour and negligent.
0 replies
120 months ago
Tracker Delay/Slow reaction
<p>As per tracker report car got stolen ignition on abnormally 23:04 (11.06.2016) tracker could not pick it up. Harness disconnected 23:25 Tracker picks it up and only calls me 23:32 as per Ms Gift Belihlazo which is 7 minutes later. I then tell tracker to trace and chase people that stole my car then call me back for their security questions but they refused and this took another +- 20 minutes. So people that stole my car had enough time to take my car from when it was ignition on till when tracker picked it up and call me 20+7+20= 47 minutes to take my car. From Sunday 12.06.2016 Tracker has not call me or anything. Even after I request meeting with them and manager to call me. Nothing.</p> <p> </p>
212 replies
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