Active since Mar 2014
I was advised telephonically by Wackers that they provide free quotations. Afterwhich I took my vehicle to Wackers on 17 Jan 2018, for a faulty clutch and motor oil leak. I was then contacted on the 18th Jan, advising that they need to charge me 2 hours of labour in order to determine the cause of the issues (+-R1300 later). I was then called a bit later with a quote, which as as follows: Clutch kit replacement-R6270 (this is double what other providers charge), Input shaft seal-R210, Grey Cover-R360,5th gear housing-R2500, push rod-R898.10, Totalling R10200 (which I had to negotiate to R9200, by convincing them how unreasonable their costs are). Which I believe is a complete ripp-off. I wish I could cancel everything, however was advised that certain items broke when they tried to determine the issue with the car, and that I would still be liable for their labour costs as well as have to tow the car home. They clearly operate by getting their customers in the corner, with no reasonable alternate choice. Anyway, would definately not recommend Wackers to anyone.
Discovery insists on placing my unemployed mother on an incorrect income band, after several emails submitted to them ( with supporting documentation). Each email has a 3 day turnaround time, during this time my mother is without cover, this is going on for over 2 months already. Discovery surely attempts to rob their customers and practice unethically with no regard for their clients.
Discovery insists on placing my unemployed mother on an incorrect income band, after several emails submitted to them ( with supporting documentation). Each email has a 3 day turnaround time, during this time my mother is without cover, this is going on for over 1 month already. Discovery surely attempts to rob their customers and practice unethically with no regard for their clients.
In summary I purchased a product from Partners and tried to get a refund. (What a mission!!)The staff at the store first needs to get authorization from headoffice to process the refund, then headoffice will do an Eft to me. What makes it worse, is that Head office does not work on weekends, therefore the store won't accept my product, which means I need to drag myself to one of their stores in the week ( after a full day at work). It's a quick and simple process for partners to take our money, but makes it really difficult to refund our money. Furthermore it's clear that headoffice does not trust their staff at the stores, so why should customers trust their staff?? It is appalling!!
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