ZG
Zaba G
Active since Mar 2014
3
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0
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Reviews
3 reviews124 months ago
I DID NOT APPLY FOR THIS UPGRADE.
0n the 6th of February 2016 at 10H25 while travelling to town, I received an SMS from MTN informing me that my cellphone upgrade on my MTN contract number was successful. This was surprising to me because I did not apply for any upgrade and I was nowhere near any MTN shop and I had my Identity document with me . I called MTN on their number 808 and the call centre agent informed that yes I have just upgraded my contract with them and I told her that I have not, she advised me to either call their fraud line or visit an MTN store. I visited MTN Ballito at Lifestyle centre, their consulted confirm that my contract has been upgraded, they were very calm as if this happens all the time when I explained that it was not me. They could not tell me from which MTN this was processed he said that information doesn't appear on their system. I advised them to suspend the line because this was very strange. <br> I am very disappointed with your service, people have been advising me for years to leave MTN and switch to other networks, guess what they were right. IS THIS HOW YOU REWARD OUR LOYALTY BY ROBBING US? I DID NOT APPLY FOR THIS UPGRADE.<br>
75 replies
128 months ago
Acc Handed over Ref 5898460758395974 & DEB112030
Your assistance if you can please <br> <br> Account Handed over Ref 5898460758395974 & DEB112030<br> <br> I'm not making excuses
75 replies
129 months ago
Product is out of stock
I placed an order on health cart , on the 4th of August I received an email from Darshen Pillay( Hi ,<br> Regarding your order, the item you purchased is currently out of stock, do you wish to substitute it for something else of the same price, keep the money in internal credit for another order that you will like to make at a later stage or should we refund you your money back?DARSHEN PILLAY. <br> <br> I requested a refund and sent my banking details and received and email promising within 5 working day.<br> <br> Till today I'm still waiting for my refund , I've sent another email and the response was the refund is being process , again I was requested to submit my banking details. <br> <br> They advertised a product that was out of stock .I ordered a product in good faith .They don't have it other companies do. There's no response , I'm not asking for a loan I just want my money back, I will NEVER buy from their company again!!!<br> <br>
0 replies
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2 Star
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