DV
Dina V
Active since Apr 2014
5
Reviews
0
Industries
Reviews
5 reviews6 months ago
Useless SACE
I have waited and waited for someone at SACE to reply to my emails. I submitted application in August. Got a notice that one document was outstanding. I have submitted it and informed them via email that I have submitted it, but no reply. This department is inefficient, a waste of our government's recourses. Their telephone numbers are not in service so you cant speak to a person. One cannot fly to Pretoria or Durban to go to their offices. They make things incredibly difficult and frustrating. Please sort out this practically useless department.
0 replies
41 months ago
Happy customer of a new mattress
I just happened to come across their website looking for a black Friday deal. I enquired online about prices as well as what kind of mattress we were looking for. We placed our order and received confirmation right away. Jan kept me in the loop the whole time right up to delivery. Thanks for making this so easy for us. Even the driver called me a few times to confirm their delivery date. They didn't make the Tuesday delivery, but I was informed by the driver they would deliver Wed and they absolutely did. Very polite and professional, the whole team. Thanks so much.
132 replies
106 months ago
Worst service from the one of the most incompetent companies in this country
<p>Below this, I have posted Telkoms last reply to a post I posted on Hello Peter. I have already told you that I have spoken to you folk and have been trying to cancel mine and my brothers account since 9 may. Ive been promised that the cancellation will be backdated and charges reversed. I refuse to pay telkom for an account I have already given a months notice for. For goodness sakes, can someone there just do there job and cancel my account. I have emailed, I have phoned and I keep hearing the same story.. I was even told that my account was cancelled... then why am I still getting accounts. Come on telkom, really.. get your act together. I have read so many complaints like this.. Is it that difficult for someone there to do their job. You are now wasting my time TELKOM!!!!</p> <p>I want this sorted out.. and I want charges reversed. I cancelled on 9 May 2017!!!! we are now ending July 2017. I keep getting told the same story, this matter will be escalated. I am telling you now, I am not paying this account!!! </p> <p>You have our details.. Please email me proof of cancellation!!!!!!!</p> <p>Official private business reply:<br />Hi dink,</p> <p>Thank you for making contact with us</p> <p>This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.</p> <p>We really do apologize for any inconvenience caused to you.</p> <p>Your reference number is: AI ********** </p> <p>Regards<br />Launa <br />Telkom Social Media Team</p> <p><br /> Jul 5, 2017<br />2 weeks ago<br />Official private business reply:<br />HI dink</p> <p>We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.</p> <p>This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.</p> <p>Interaction Ref: AI ********** </p> <p>Regards<br />keagan<br />Telkom Social Media Team</p>
0 replies
107 months ago
cancellation of account
<p>I have been trying to cancel mine and my brothers telkom account since 9 May. Its now July and still, my account is active and I am being billed. I have called Telkom and spoken to Khanye who said to email her, which I did and nothing.. I called again and spoke to Shevon, who said she will escallate it (as did Khanye) and back date the cancellation so that we wont be billed.. and still, we both received accounts. I am so tired of dealing with Telkom!!! Just cancel my account. I will not pay the account as I gave you my months notice in MAY!!!!! Sort out you stuff Telkom.</p>
438 replies
108 months ago
Harassment - I don't have an Identity account
<p>These ppl phone me every day up to 20 times a day from numbers all over the country. They messaged me to say i need to make payment on my IDENTITY account. I have never opened an identity account, so they are contacting the wrong person. They do not even message you with proof, they dont use your name, your ID or even mention where you apparently made such debt!!! Stop calling me!!!</p>
112 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)