S.
SimoneNiss .....
Active since Apr 2014
30
Reviews
0
Industries
Reviews
30 reviews4 months ago
Bad Whatsapp Experience
I made a payment from another bank to my discovery bank account. The funds is "pending" on my side. Now what frustrates me is the fact that I spoke to two consultants via whatsapp both consultants is giving me two very different stories. The first consultant advised me to wait until 07:00 am for the payment to reflect. The second consultant told me that the payment has another day to reflect. Why are we being confused as client's? All I wanted to know is when will the pending payment reflect now I'm being **** to. Guys really? I honestly thought Discovery Bank was the best bank to bank with. I've had no issues with the bank until now. Your consultants are extremely disappointing. I even had to block the bank from my WhatsApp the way I was just irritated with the service given to me. I first spoke to Adson then Bonolo. You guys need to do better if you want to keep us as client's please. I still have no idea where or when I'll get my money seeing I have two stories from one transaction.
106 replies
9 months ago
NO FREE SPINS
I've been sent a sms regarding a promotion deposit R50 or more and get free spins on Wealth Inn but it's not available. I've contacted support with no response. My question is WHERE IS THE SPINS?? JPC: Celebrate URBAN JULY with 20 FREE SPINS on Wealth Inn Dep. R50 or more to get your spins. Play: jackpotcity.co.za No U18s, Ts&Cs STOP TO OPT OUT
106 replies
12 months ago
Daily wheel?
Daily wheel spin. It's the second time I'm spinning the daily wheel it lands between the mystery prize and 20 free spins on hot hot Jackpot city but I'm given Aviator spins! Kindly do advise how the daily wheel then works!
116 replies
19 months ago
"Withdrawal Authorised
Wow I regret even loading with Sunbet at this point. I never have issues with this site. Anyway normally when I cash out I receive the winnings within an hour. My mistake was I changed banking details to another bank and ever since I've been waiting I called and sent emails but still I haven't received a cent. I actually loved this site because of the fast payouts. My withdrawal is authorised now I'm told I need to wait for my bank to release the funds. My previous withdrawals shows withdrawal requested then withdrawal authorised how I know it's paid it shows withdrawal completed. I'm stuck on withdrawal authorised. Sunbet if this wasn't urgent I wasn't even going to bother complaining.
0 replies
21 months ago
"Pending"
Can you please just approve my withdrawal request already please. "We've sent your query to the relevant department" since 8am already!
56 replies
21 months ago
Not even a thank you!
How does Betway thank their client's for using the site? I've joined Betway a few years ago around the same time I joined other sites. I cannot recall receiving anything from Betway other sites gives one bonuses just for being a client. On two occasions Hollywoodbets gave me 22K, 18K just to say thank you for using the site. Betway???? You guys don't appreciate us. I've been betting on Betway it's just sad that you guys lost a loyal client.
114 replies
21 months ago
Customer service where???
A response to one emails would be much appreciated!!!!!!!!! Or please just pay me!!!!!
116 replies
22 months ago
Horrible service
Can I please just have feedback on my withdrawal requests please since Saturday I've been sending emails I called in as well all I'm being told is that my query will be referred to the relevant department. No one is getting back to me unless I call or send emails. Since Saturday it's been a struggle getting my money. Withdrawals is always a problem ALWAYS!
318 replies
Review Distribution
5 Star
5 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (3.3333333333333335%)
1 Star
24 (80%)