EB
Elizma B
Active since May 2014
5
Reviews
0
Industries
Reviews
5 reviews70 months ago
OPMED ADMIN INCOMPETENT
We consulted an Opmed patient in Feb/March 2020 already but do not receive any payment advices from OPMED. Phone calls to them lasting 13 - 17 min with only an automated voice giving all the option again and again; emails & faxes sent from our office to Opmed requesting payment advices are all ignored. I requested the patient to contact them as he did not receive a statement from his medical aid either. Opmed 1121764300. Very bad Administration for 1 (ONE) patient only!
0 replies
95 months ago
Bestmed the Best for 2018
I have been working in the medical industry for last 31 years. Have to deal with all the different medical aids every day. In the Year 2018 so far Bestmed has exceeded all other funds for outstanding service, fully detailed payment advices and well-trained staff with excellent knowledge of PMB conditions. Well done Bestmed - it is an absolute pleasure working with you. (thinking of changing my own fund and also becoming a Bestmed member)
53 replies
96 months ago
Medscheme Giant must bend a knee
I work at a Medical Practice. Numerous emails from our practice in 2017 for different patients and follow up emails from January 2018 - still no response received. Incorrect authorisations given on endoscopic procedures; Incorrect assessment and payment of accounts; incorrect feedback to patients re shortpayments etc Logging a complaint at the Council for Medical Schemes.
53 replies
116 months ago
EXTREMELY POOR SERVICE
<p>Patient account was incorrectly billed on main member instead of dependant by our practice. This was rectified immediately and we requested Bonitas reverse payment made to main member and assess claim for the dependant - all done within 3 weeks of procedure. Bonitas kept on sending reference numbers with no payment. After months of verbal abuse from the Main member, Bonitas still refuse to take responsibility for not re-assessing the claim and now claim the account was submitted late (although our practice is private and it is the patient's responsibility to submit their account). We also supplied proof of submission - IN TIME. Now Med aid reversed a previous payment stating claim was stale. Bonitas closed the query without resolving anything and Thandi Motha from Bonitas suggested the patient report us to the HPCSA without having the facts. I will only accept feedback from a Manager after a thorough investigation has been done. </p>
53 replies
126 months ago
TELKOM APPLICATION FORMS
Telkom SA is a problem. I have tried to send a NEW ADSL application form to Telkom but there is NO fax or email address on the form - So where must I send it to? Tried the Telkom Talk to us online feature but \Nico"threw me off \""due to no response\"" but the app does not give a LOT OF TIME to respond!! I tried to call 10210 and 10213 but after 3-5 min listening to music and ads"
75 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (20%)
1 Star
3 (60%)